Server & Cloud Operations Engineer

Zohorecruit; Petaling Jaya; Sur place; MYR 42 000 - 78 000; Plein temps

Résumé du poste

Zohorecruit is seeking an IT Infrastructure Specialist in Petaling Jaya to manage server operations, virtualization, backups, and DR readiness. You will ensure Windows/Linux servers run smoothly, support VMware environments, and help secure data with backup and DR practices.

You will monitor health, perform patch testing, assist in DR drills, and provide Tier-1/Tier-2 support, while coordinating with network teams and security/compliance groups. A 1–3 year background in IT infra is expected.

Qualifications

• Bachelor’s degree or Diploma in IT, Computer Science, or a related field.
• 1–3 years of experience in IT infrastructure, server administration, or technical support.
• Strong foundational knowledge of Windows/Linux server environments, Active Directory, and file services.
• Familiarity with virtualization technologies (VMware) and cloud concepts (Azure, Huawei, Alibaba Cloud).
• Understanding of backup solutions, disaster recovery protocols, and storage management.
• Basic networking knowledge (TCP/IP, DNS, DHCP, VLANs) to support infrastructure troubleshooting.
• Certifications such as CompTIA Server+, CCNA, Azure Administrator, or VMware Certified Associate (VMCA) are advantageous (or willingness to obtain within 6 months).
• Analytical skills: diagnose issues, perform root cause analysis, and implement lasting solutions.
• Excellent verbal and written communication; ability to document technical processes.
• Adaptability to fast-paced environments and on-call rotation.

Responsabilités

• Perform daily health checks and proactive monitoring of Windows/Linux production servers and VMware infrastructure.
• Assist testing and deployment of security patches and firmware updates within a strict 48-hour SLA.
• Support maintenance of DR servers and hybrid cloud environments (Azure / Huawei / Alibaba Cloud).
• Monitor and execute daily backup operations across all critical systems with high success rate; escalate failures.
• Assist monthly restore tests and DR drill exercises; document results.
• Maintain backup integrity and verify data retention policies.
• Provide Tier-1 and Tier-2 support for server, storage, and infrastructure incidents.
• Respond to critical alerts within 30 minutes; resolve 90% of tickets within 24 hours.
• Collaborate with Network & End-User Support to troubleshoot connectivity/storage issues.
• Implement server-level access controls, encryption, and security protocols; protect data integrity.
• Assist Security & Compliance with vulnerability scans; ensure no critical unpatched vulnerabilities remain open for >48 hours.
• Maintain adherence to regulatory requirements regarding data protection and logging.
• Document system updates, runbooks, and incident resolutions within 24 hours.
• Maintain documentation of server configurations, backup logs, network diagrams, and asset inventories.
• Generate daily/weekly system performance and backup status reports for the Team Lead.

Connaissances

Problem solving

On-call readiness

Technical reporting

Formation

Bachelor's degree or Diploma in IT/CS or related field

Outils

VMware

Azure

Huawei Cloud

Alibaba Cloud

Description du poste

Zohorecruit is seeking an IT Infrastructure Specialist in Petaling Jaya to manage server operations, virtualization, backups, and DR readiness. You will ensure Windows/Linux servers run smoothly, support VMware environments, and help secure data with backup and DR practices.

You will monitor health, perform patch testing, assist in DR drills, and provide Tier-1/Tier-2 support, while coordinating with network teams and security/compliance groups. A 1–3 year background in IT infra is expected.