Sales Support Specialist – Quotes & CRM (APAC)

Logicalis Asia Pacific; Kuala Lumpur; On-site; MYR 45,000 - 67,000; Full time

Job summary

Logicalis Asia Pacific is seeking a Sales Support/Administration professional in Kuala Lumpur. You will prepare quotations for opportunities and renewals, manage customer POs, and coordinate with Sales AM and Finance on portals and onboarding processes.

You’ll assist with costings, ensure documentation accuracy, and support quotes, RFQ submissions, and CRM updates. This role supports a growing team in a dynamic IT services environment.

Qualifications

• Diploma or Bachelor’s degree in Business, Commerce, Sales Support or a related field.
• Minimum 2 to 3 years of hands‑on experience in sales administration, order processing, or logistics execution.
• Strong proficiency in Microsoft Excel and ERP management systems.

Responsibilities

• Prepare quotation to customers and intercompany for new opportunities assigned or renewal assigned.
• Following up on customer PO timeline
• Create/Update Salesforce opportunity with project ID and Closed/Won the opportunity.
• Assist in new customer's credit application, evaluation, processing and form filling
• Work with Sales AM and Finance on Customer's portal management
• Work with Sales AM and Finance on new vendor on‑boarding application
• Obtain accurate costing from internal Services team on maintenance and renewal
• Consolidate and check all the required documentation to Sales Support for order booking
• Report preparation, submission and coordination to customers whenever required
• Obtain confirmation and approval of GP and referral fee for both IB inbound and outbound orders
• Assist in RFQ quotes preparation, compliance and submission docs and submit online

Skills

Attention to detail

Communication skills

Education

Diploma or Bachelor’s degree in Business, Commerce, Sales Support or related field

Tools

Microsoft Excel

ERP management systems

Job description

Logicalis Asia Pacific is seeking a Sales Support/Administration professional in Kuala Lumpur. You will prepare quotations for opportunities and renewals, manage customer POs, and coordinate with Sales AM and Finance on portals and onboarding processes.

You’ll assist with costings, ensure documentation accuracy, and support quotes, RFQ submissions, and CRM updates. This role supports a growing team in a dynamic IT services environment.