Global Sales Support Executive – Quotes & CRM

Nevigate Global Network Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 73,000; Full time

Job summary

Nevigate Global Network Sdn Bhd seeks a Sales Support Executive in Kuala Lumpur to back the sales team with quotations, customer inquiries, and reporting. The role emphasizes CRM-driven quotations, pipeline tracking, and cross-functional collaboration to ensure customer satisfaction.

The ideal candidate has 3+ years in sales support or customer service, a degree or diploma in Business or IT, and strong English communication.

Qualifications

• Minimum 3 years in Customer Service, Sales or Sales Support
• Degree or diploma in Business or IT
• Excellent customer service aptitude
• Strong communication in English; other languages a plus

Responsibilities

• Assist the Sales Team in handling inquiries and issues from customers
• Provide submissions to customers for RFPs
• Follow up on submitted Quotations to ensure closure
• Manage and track global sales engagement efforts and results
• Coordinate with Commercial, Finance and Provisioning teams
• Perform administrative duties related to the Sales Team
• Provide weekly reports on Sales Activities and Customer Meetings
• Use Nevigate CRM Tool to prepare sales quotations
• Compile sales account activities and forecasting reports

Skills

Customer service

Sales support

Analytical skills

Communication

Multitasking

Ownership

English proficiency

Education

Degree or diploma in Business or IT

Tools

CRM Tool

Job description

Nevigate Global Network Sdn Bhd seeks a Sales Support Executive in Kuala Lumpur to back the sales team with quotations, customer inquiries, and reporting. The role emphasizes CRM-driven quotations, pipeline tracking, and cross-functional collaboration to ensure customer satisfaction.

The ideal candidate has 3+ years in sales support or customer service, a degree or diploma in Business or IT, and strong English communication.