Sales Support Executive

Logicalis Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Logicalis Malaysia Sdn Bhd is seeking a detail‑oriented sales administration professional to prepare quotations and manage orders across intercompany and renewals. You will track customer PO timelines and maintain accurate project records.

You will work with Sales Account Managers and Finance on portals, costing, and vendor onboarding, ensuring compliant documentation and timely RFQ submissions. A background with ERP systems and Excel is essential.

Qualifications

• Diploma or Bachelor's degree in Business, Commerce, Sales Support or a related field.
• 2–3 years hands‑on experience in sales administration, order processing, or logistics execution.
• Strong proficiency in Microsoft Excel and ERP management systems.
• Familiarity with System Integrator IT environment and vendors such as Cisco, Microsoft etc.

Responsibilities

• Prepare quotation to customers and intercompany for new opportunities or renewals.
• Follow up on customer PO timelines.
• Create/Update Salesforce opportunity with project ID and Closed/Won status.
• Assist in new customer credit applications, evaluations and form filling.
• Collaborate with Sales AM and Finance on customer portal management.
• Coordinate with Sales AM and Finance on new vendor onboarding applications.
• Obtain accurate costing from internal Services team for maintenance and renewal.
• Consolidate and verify required documentation for Sales Support for order booking.
• Prepare and submit reports to customers as required.
• Obtain confirmation and approval of GP and referral fees for IB inbound/outbound orders.
• Assist in RFQ quotes preparation, compliance and submission docs.

Skills

MS Excel

ERP systems

IT vendor familiarity

Education

Diploma or Bachelor's in Business/Commerce

Tools

Salesforce

Job description

About Us At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators. As the Architects of Change™, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems. You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands‑on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross‑border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. Logicalis is proud to be a Great Place to Work® Certified™ organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people. Join us and help shape the future of technology across APAC.

Responsibilities

• Prepare quotation to customers and intercompany for new opportunities assigned or renewal assigned.
• Following up on customer PO timeline.
• Create/Update Salesforce opportunity with project ID and Closed/Won the opportunity.
• Assist in new customer's credit application, evaluation, processing and form filling.
• Work with Sales AM and Finance on Customer's portal management.
• Work with Sales AM and Finance on new vendor on-boarding application.
• Obtain accurate costing from internal Services team on maintenance and renewal.
• Consolidate and check all the required documentation to Sales Support for order booking.
• Report preparation, submission and coordination to customers whenever required.
• Obtain confirmation and approval of GP and referral fee for both IB inbound and outbound orders.
• Assist in RFQ quotes preparation, compliance and submission docs and submit online.

Qualifications

• Diploma or Bachelor’s degree in Business, Commerce, Sales Support or a related field.
• Minimum 2 to 3 years of hands‑on experience in sales administration, order processing, or logistics execution.
• Strong proficiency in Microsoft Excel and ERP management systems.
• Familiarity with System Integrator (IT) environment and vendors such as Cisco, Microsoft etc.

As part of our recruitment process, we collect and process personal data relating to job applicants.

By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Protection Notice for Job Applicants.

At Logicalis, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world. Through a globally connected network of specialist hubs, sector‑leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience.

As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights.

The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability.

Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion.