Sales Support & Solutions Specialist

IT INFINITY PTE LTD; Johor Bahru; Presencial; MYR 42.000 - 64.000; Jornada completa

Descripción de la vacante

IT INFINITY PTE LTD is seeking a proactive Sales Support Specialist to assist the sales team across the full cycle, from pre-sales to post-sales support. You will coordinate inquiries, prepare proposals and quotations, and help with product demonstrations to address client requirements.

You will collaborate with Sales, Technical, Operations and Support teams, build strong customer relationships, maintain accurate records, and contribute to hitting quarterly sales targets in a fast-paced

Formación

• Strong communication, presentation, and interpersonal skills.
• Self-motivated and proactive with a results-driven mindset.
• Ability to work independently with minimal supervision while collaborating with the team.

Responsabilidades

• Identify and develop new business opportunities through prospecting, lead generation, and market engagement.
• Prepare and provide sales proposals, quotations, and supporting documents to clients.
• Support pre-sales activities, including understanding customer requirements, solution presentations, product demonstrations, and coordination of client meetings.
• Conduct product and solution demonstrations via video conference and face-to-face meetings.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and business retention.
• Identify customer needs and recommend suitable solutions based on business requirements.
• Maintain a strong understanding of the Company's products, services, and industry trends.
• Collaborate with internal teams to ensure smooth sales execution and effective customer support.
• Prepare sales forecasts, monitor sales performance, and work towards achieving or exceeding periodic sales targets.
• Maintain accurate sales records and ensure timely follow-up on customer enquiries and opportunities.

Conocimientos

Communication

Presentation

Interpersonal skills

Self-motivated

Problem solving

Adaptability

Team collaboration

Ownership

Educación

Diploma/Bachelor's Degree in any field

Descripción del empleo

IT INFINITY PTE LTD is seeking a proactive Sales Support Specialist to assist the sales team across the full cycle, from pre-sales to post-sales support. You will coordinate inquiries, prepare proposals and quotations, and help with product demonstrations to address client requirements.

You will collaborate with Sales, Technical, Operations and Support teams, build strong customer relationships, maintain accurate records, and contribute to hitting quarterly sales targets in a fast-paced