Sales Support Coordinator: Streamlined Orders & Admin

PERSOL Malaysia; Seberang Perai; On-site; MYR 33,000 - 61,000; Full time

Job summary

PERSOL Malaysia in Penang seeks a Sales Support Coordinator to prepare quotations, process orders, and support the Sales team with administrative tasks across the business. You will coordinate with internal departments and suppliers to ensure timely fulfilment, maintain customer records, and respond to inquiries about quotations, orders, deliveries, and invoices.

The ideal candidate has 3–5 years of relevant experience and strong proficiency in Outlook, Excel, and PowerPoint.

Qualifications

• Minimum 3–5 years of relevant sales support experience in a manufacturing or trading company.
• Proficiency in Microsoft Outlook, Excel, and PowerPoint.
• Experience with process of quotations, orders, deliveries and administrative tasks.

Responsibilities

• Prepare and issue quotations, purchase orders, invoices, and other sales-related documents using Excel templates.
• Process customer orders and coordinate with the Sales team and relevant internal departments to ensure timely order fulfillment.
• Communicate with customers regarding quotations, orders, delivery schedules, invoices, and other administrative matters.
• Maintain and update customer information, sales records, and other related documents.
• Follow up on order status, delivery schedules, and outstanding documents with relevant parties.
• Provide administrative support to Sales team members to ensure smooth day-to-day sales operations.
• Coordinate with suppliers and internal departments regarding product availability, pricing, delivery, and order status, when required.
• Handle general sales administration and documentation.

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

PERSOL Malaysia in Penang seeks a Sales Support Coordinator to prepare quotations, process orders, and support the Sales team with administrative tasks across the business. You will coordinate with internal departments and suppliers to ensure timely fulfilment, maintain customer records, and respond to inquiries about quotations, orders, deliveries, and invoices.

The ideal candidate has 3–5 years of relevant experience and strong proficiency in Outlook, Excel, and PowerPoint.