Sales Support/Coordinator (Japan market | Electronics) (ID: 712294)

PERSOL Malaysia; Penang; On-site; MYR 45,000 - 78,000; Full time

Job summary

PERSOL Malaysia is looking for a Sales Support/Co-ordinator for the Japan market in Electronics. You will liaise with teams in Singapore, Japan, Malaysia and Vietnam and support quotations, data entry, and logistics-related tasks.

The role requires 2–3 years of relevant experience, strong Excel skills (VLOOKUP, Pivot Tables), and familiarity with ERP systems. You will help manage high volumes of product information and collaborate with customers and internal teams.

Qualifications

• Diploma or Degree in any discipline.
• 2–3 years of experience in customer service, sales support, sales administration, semiconductor/electronics or related field.
• Proficiency in Microsoft Excel (VLOOKUP and Pivot Tables).
• Experience with ERP systems such as Oracle/SAP.
• Knowledge of Incoterms, export/import and logistics advantageous.
• Strong organizational and analytical skills with a meticulous attitude.
• Good communication and ability to work with customers and cross-functional teams.

Responsibilities

• Support sales managers with quotations and system entries.
• Handle environmental documentation and PCN/EOL management.
• Process sample requests and manage product information.
• Maintain supply, demand and inventory data.
• Prioritize tasks across multiple customers and products.
• Drive continuous operational improvements within the ASEAN Japanese Sales Team.

Skills

Communication skills

Organizational skills

Analytical skills

Multitasking

Customer service experience

Education

Diploma or Degree in any discipline

Tools

Microsoft Excel (VLOOKUP, Pivot Table)

ERP systems (Oracle/SAP)

Job description

Sales Support/Coordinator (Japan market | Electronics) (ID: 712294)

Liaise with internal teams in Singapore, Japan, Malaysia and Vietnam, as well as key account customers across ASEAN. This role offers broader exposure to sales operations and customer account management, with opportunities to take on additional responsibilities and grow within the Team.

Key responsibilities

Support Sales Managers/Executives with quotations, system entries, environmental documentation, PCN/EOL management, and sample requests

Create and maintain supply, demand and inventory-related data

Manage a high volume of product information, emails and Excel-based data accurately and efficiently

Maintain proper follow-up and prioritization across multiple customer and product requirements

Drive continuous operational improvements to enhance efficiency and effectiveness within the ASEAN Japanese Sales Team

About you

Diploma or Degree in any discipline

2-3 years of working experience in customer service, sales support, sales administration, semiconductor/electronics or a related field

Good knowledge of Microsoft Excel (VLOOKUP and Pivot Table)

Experience with ERP systems such as Oracle/SAP

Strong organizational and analytical skills, with a meticulous attitude

Ability to manage a high volume of product information, emails and multiple tasks accurately and efficiently

Good communication skills and ability to work effectively with customers and cross-functional teams

Knowledge of Incoterms, export/import and logistics (warehouse/forwarding) is advantageous

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

What can I earn as a Sales Support Coordinator