Sales Coordinator

Marubun Arrow (M) Sdn Bhd; George Town; On-site; MYR 36,000 - 54,000; Full time

Job summary

Marubun Arrow (M) Sdn Bhd, a Japan–USA joint venture and leading distributor of electronic components, seeks a motivated Sales Coordinator in Penang. Your duties include pricing, supplier costing, sample coordination, and data management to support customers and internal teams.

Requirements include a diploma/degree in Electronics or related field, 1–2 years in electronics/semiconductor, good English, and strong Excel skills. Local candidate preferred.

Qualifications

• Diploma or degree in Electronics or related field.
• 1–2 years working experience in electronics/semiconductor sales coordination desirable.
• Good command of English and strong communication skills.

Responsibilities

• Maintain of customer pricing log.
• Obtain parts costing information from suppliers.
• Coordinate sample requests for customers.
• Support customers with environmental compliance documentation from suppliers or internal parties.
• Assist with customer account opening and master data setup.
• Coordinate agreement initiation with legal team.
• Work with marketing on costing for order processing.
• Communicate Product Change Notifications (PCN) to customers.
• Update customer information in system.
• Provide quarterly lead time updates to customers.
• Prepare and submit official quotations to customers.
• Handle Return Material Authorization (RMA) quality issues.

Skills

English communication

Negotiation skills

Customer service orientation

Teamwork

Multitasking

Education

Electronics diploma/degree

Tools

Microsoft Excel

Microsoft Office

Job description

We are a Japan–USA joint venture company and one of Asia’s leading distributors of electronic component parts. With offices in Hong Kong, Singapore, Malaysia, Indonesia, Thailand, Philippines, and China, we are committed to delivering quality products and reliable service to our customers.

As part of our ongoing expansion, we are looking for motivated and experienced individuals to join our team. If you are driven and ready for new challenges, we welcome you to apply.

Responsibilities:

• Maintain of customer pricing log.
• Obtain parts costing information from suppliers.
• Coordinate sample requests for customers.
• Support customers with environmental compliance documentation from suppliers or internal parties.
• Assist with customer account opening and master data setup.
• Coordinate agreement initiation with legal team.
• Work with marketing on costing for order processing.
• Communicate Product Change Notifications (PCN) to customers.
• Update customer information in system.
• Provide quarterly lead time updates to customers.
• Prepare and submit official quotations to customers.
• Handle Return Material Authorization (RMA) quality issues.

Requirements:

• Diploma/Degree in Electronics or related fields. Candidates with relevant working experience may also be considered.
• Preferably with at least 1-2 years of working experience in electronics/semiconductor industry.
• Good command of English.
• Computer literacy especially in Microsoft Excel.
• Good communication and negotiation skills.
• Able to work under pressure and manage multiple tasks.
• Positive mindset with good team spirit.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Do you have order processing experience?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have as a sales coordinator?