Sales Coordinator (REF: SY)

Agensi Pekerjaan Pasona Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 89,000; Full time

Job summary

Pasona HR Malaysia Sdn Bhd is seeking a proactive Sales Support Executive in Malaysia to support our Japanese trading partner. You will manage sales documentation and maintain accurate customer and sales records, ensuring smooth end-to-end processes.

You will liaise with internal teams and customers, handle enquiries, and prepare sales reports with insights to drive business development.

Qualifications

• Understanding of sales processes, customer behavior, and market trends.
• Ability to provide excellent customer service, resolve issues, and build relationships.

Responsibilities

• Manage sales documentation and maintain accurate customer and sales records.
• Coordinate the end-to-end sales process, from lead generation and order processing to payment collection.
• Liaise with internal departments, customers, and external service providers to ensure smooth sales operations.
• Handle customer enquiries and complaints, providing timely support and effective issue resolution.
• Prepare sales reports and dashboards, analyse sales data, and provide insights to support business development.

Job description

A well-established Japanese trading company specializing in steel products, with a global network supporting customers across various industries through trading, distribution, and supply chain solutions.

Manage sales documentation and maintain accurate customer and sales records.

Coordinate the end-to-end sales process, from lead generation and order processing to payment collection.

Liaise with internal departments, customers, and external service providers to ensure smooth sales operations.

Handle customer enquiries and complaints, providing timely support and effective issue resolution.

Prepare sales reports and dashboards, analyse sales data, and provide insights to support business development.

Requirements

Understanding of sales processes, customer behavior, and market trends.

Ability to provide excellent customer service, resolve issues, and build relationships.

Additional information

Industry General and Wholesale Trading

Pasona Group, the 2nd largest employment firm over in Japan, was first established in Tokyo in 1976. It has expanded into overseas with 59 branch offices in 15 countries including Canada, America, China, Korea, Taiwan, Hong Kong, Thailand, Vietnam, Singapore, Indonesia, India & Malaysia.

Pasona HR Malaysia Sdn Bhd, was established in Malaysia in May 2014 to meet the global Human Resources needs of Japanese companies. Since its establishment, under the corporate universal philosophy of "To solve the problem of society", Pasona Group has made the variety of employment infrastructure construction. Today, as the internationalization progresses bloom, the number of Japanese companies operating in Malaysia has been increasing remarkably.

Our company moves forward to adopt all the needs of everyone in the company so that services that have been cultivated in Japan, can be also provided in Malaysia. We feel glad to provide HR consulting service to Japanese companies in Malaysia & we hope to contribute to the development of your business in Malaysia.

Pasona Group, the 2nd largest employment firm over in Japan, was first established in Tokyo in 1976. It has expanded into overseas with 59 branch offices in 15 countries including Canada, America, China, Korea, Taiwan, Hong Kong, Thailand, Vietnam, Singapore, Indonesia, India & Malaysia.

Pasona HR Malaysia Sdn Bhd, was established in Malaysia in May 2014 to meet the global Human Resources needs of Japanese companies. Since its establishment, under the corporate universal philosophy of "To solve the problem of society", Pasona Group has made the variety of employment infrastructure construction. Today, as the internationalization progresses bloom, the number of Japanese companies operating in Malaysia has been increasing remarkably.

Our company moves forward to adopt all the needs of everyone in the company so that services that have been cultivated in Japan, can be also provided in Malaysia. We feel glad to provide HR consulting service to Japanese companies in Malaysia & we hope to contribute to the development of your business in Malaysia.

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