Sales Support Advisor I — Customer-Focused Selling

Convergys; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

Convergys in Kuala Lumpur is looking for an Advisor I in Sales Support. This role involves processing customer orders, providing information, and selling products. You will achieve sales targets while offering excellent customer service.

The ideal candidate should possess good communication skills, a high school diploma, and some sales experience. Responsibilities include greeting customers, addressing their needs, and answering billing questions.

Qualifications

• Three to six months of sales experience preferred.
• Ability to effectively communicate, both written and verbally.
• Skilled in computer navigation and basic PC knowledge.

Responsibilities

• Achieve specific sales targets on each call.
• Clarify customer requirements and provide appropriate resolutions.
• Prepare complete and accurate work, notating accounts as required.

Skills

Customer service orientation

Communication skills

Negotiation skills

Multi-tasking abilities

Education

High school diploma

Job description

Convergys in Kuala Lumpur is looking for an Advisor I in Sales Support. This role involves processing customer orders, providing information, and selling products. You will achieve sales targets while offering excellent customer service.

The ideal candidate should possess good communication skills, a high school diploma, and some sales experience. Responsibilities include greeting customers, addressing their needs, and answering billing questions.