Sales Specialist (Penang)

Monroe Consulting Group; Malaysia; On-site; MYR 60,000 - 110,000; Full time

Job summary

Monroe Consulting Group is partnering with a Logistics organization to recruit a Sales Specialist based in Penang. You will lead field sales initiatives, develop business opportunities and support strategic growth across targeted customer segments.

The role requires 2–6 years of sales experience, strong English communication, and Mandarin language ability to operate effectively with local and regional stakeholders. Excellent stakeholder management and a proactive mindset are essential.

Qualifications

• Bachelor’s degree in business, marketing, logistics, or related field preferred.
• 2–6 years related sales experience.
• Excellent communication, negotiation and stakeholder management skills.
• Good command of English; Mandarin language proficiency is required.

Responsibilities

• Roll out and implement new sales model to drive revenue and expand market share.
• Manage and monitor field sales budget attainment and performance.
• Develop and implement SME sales strategy to maximise margins and revenue growth.
• Support profitable opportunities and collaborate with stations to ensure retention.
• Drive the field sales pipeline size, quality and accuracy for forecasting.
• Monitor and adjust strategies to achieve new business wins targets; review MTA and hit rate.
• Collaborate with product/sector/trade lane leaders to develop Go-To-Market strategies for local territories.
• Drive inside sales staffing model to optimise sales force productivity.
• Engage with other clusters to foster collaboration and share best practices.

Skills

Excellent communication

Negotiation

Stakeholder management

English fluency

Mandarin speaking

Team player

Proactive

Creative

Organised

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Marketing

Bachelor’s degree in Logistics

Bachelor’s degree in Supply Chain Management

Job description

Monroe Consulting Group, an Executive Recruitment Firm, is partnering with an organisation in the Logistics industry to hire a Sales Specialist. This opportunity is based in Penang.

Position Overview

This role will lead field sales initiatives to drive incremental revenue growth and expand market share across targeted customer segments. They will contribute to the organisation's long-term success by developing business opportunities, strengthening sales performance, and supporting strategic growth initiatives.

Key Responsibilities

• Roll out & Implementation of New Business Model - Drive and support the successful transition of the new sales model and business model.
• Budget Attainment / Field Sales - Monitor, manage and measure the field sales contribution towards the budget attainment.
• Develop, implement & own SME strategy - Develop and implement business development strategy for SMEs to maximise margins and increase revenue growth.
• Gross & Net Revenue Growth - Support close of new business profitable opportunities and work collaboratively with stations to ensure retention.
• White Space Process - Drive the white space process, supporting and promoting local market white space to ensure it gets filled as needed.
• Pipeline Management - Drive the size, quality & accuracy of overall field sales pipeline at a level that allows forecasting of results.
• Field Sales New Business Wins Target - Maintain measures to monitor field sales performance towards goal and make necessary strategy adjustment to achieve new business wins target. This includes consistent review of MTA, opportunity pipeline and hit rate.
• Collaborative Management of the Product, Sector and Trade Lane Strategy - Collaborate and align with the product leaders, sector leaders and trade lane managers to develop Go To Market strategies to support local field sales territories in order to increase new opportunities & incremental revenue.
• BD Support Roles - Drive the inside sales and sales associate staffing model to ensure optimal sales force productivity.
• Cluster Engagement - Collaborative and cooperative engagement with other cluster.

Key Requirements

Qualifications & Experience

• Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management or related field preferred.
• Preferably with minimum 2 - 6 years related sales experience.
• Excellent communication, negotiation, and stakeholder management skills.
• Understanding of freight management particularly Air and Ocean.
• Good command of English both written and spoken.
• Must be able to speak Mandarin.

Technical / Functional Expertise

• Freight management knowledge (Air and Ocean).
• Field sales pipeline management.
• SME strategy development and implementation.
• Budget attainment monitoring.

Soft Skills & Leadership Competencies

• Excellent communication.
• Team player.
• Solution driven.
• Creative.
• Excellent interpersonal and negotiation skills.
• Organised and thorough.
• Proactive.