Export Sales Manager

Monroe Consulting Group; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Job summary

Monroe Consulting Group, an Executive Recruitment firm, partners with a leading organisation in the Industrial sector to hire a Head of Export Sales based in Malaysia. This role will drive international market expansion, acquire customers, and grow revenue by leading the Export Sales Team to achieve targets.

You will collaborate with Production, Planning, Logistics and Finance to ensure orders are fulfilled and compliant with regulations, while developing strategic opportunities with overseas

Qualifications

• Bachelor's degree in Business, Marketing or International Business.
• 8–10 years of related sales experience.
• Experience in export sales and manufacturing preferred.
• Proven international business development and leadership experience.
• Willing to travel internationally.

Responsibilities

• Develop and implement export sales strategies to meet targets.
• Identify new international markets, customers and distributors.
• Manage relationships with overseas customers and key accounts.
• Handle enquiries, complaints and commercial issues.
• Prepare quotations and negotiate pricing and terms.
• Monitor sales performance, forecasts and margins.
• Lead and coach the Export Sales Team.
• Coordinate with Production, Planning, Quality, Logistics, and Finance.
• Prepare sales reports and provide market updates.
• Ensure compliance with policies and regulations.

Skills

Export sales

International business

Key account management

Team leadership

Negotiation

Strategic thinking

Education

Bachelor's Degree in Business

Job description

Monroe Consulting Group, an Executive Recruitment firm, is partnering with a leading organisation in the Industrial sector to hire a Head of Export Sales. This opportunity is based in Malaysia.

Position Overview

This role will lead the company's export business by driving international market expansion, customer acquisition, and revenue growth. It plays a strategic role in strengthening global market presence while leading the Export Sales Team to achieve sales and profitability targets.

Key Responsibilities

• Develop and implement export sales strategies to achieve business and revenue targets.
• Identify and develop new international markets, customers, distributors and business opportunities.
• Manage and strengthen relationships with existing overseas customers and key accounts.
• Handle customer enquiries, complaints and commercial issues.
• Prepare quotations and negotiate pricing and commercial terms within approved authority.
• Monitor sales performance, forecasts, margins and business opportunities.
• Lead, coach and monitor the performance of the Export Sales Team.
• Coordinate with Production, Planning, Quality, Logistics and Finance to ensure customer orders are fulfilled effectively.
• Prepare sales reports and provide market and competitor updates.
• Ensure compliance with company policies, customer requirements and applicable regulations.

Key Requirements

Qualifications & Experience

• Bachelor's Degree in Business, Marketing, International Business or related field.
• Minimum 8 to 10 years of relevant sales experience.
• Preferably experienced in export sales and manufacturing.
• Proven experience in international business development, key account management and team leadership.
• Willing to travel internationally when required.

Technical / Functional Expertise

• Experience in developing and implementing export sales strategies.
• International market development and expansion expertise.
• Customer acquisition, distributor development and business opportunity identification experience.
• Strong key account management experience.
• Commercial negotiation and pricing management expertise.
• Sales performance monitoring, forecasting and margin management capabilities.
• Experience handling customer enquiries, complaints and commercial matters.
• Ability to coordinate cross-functionally with Production, Planning, Quality, Logistics and Finance teams.
• Experience preparing sales reports and conducting market and competitor analysis.
• Knowledge of compliance requirements, customer requirements and applicable regulations related to export sales.

Soft Skills & Leadership Competencies

• Strong negotiation skills.
• Excellent communication skills.
• Strong analytical skills.
• Proven leadership skills with the ability to lead, coach and develop teams.
• Strategic thinking and commercial acumen.
• Relationship management and stakeholder engagement capabilities.
• Results-oriented with a strong focus on business growth and profitability.