Sales Representative (Sales Service)

ARYZTA Food Solutions Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

ARYZTA Food Solutions Malaysia Sdn Bhd is seeking a dynamic Sales Executive to drive local market growth across bakeries, foodservice, cafes, and hospitality channels in Kuala Lumpur. You will develop plans to meet sales targets, identify key prospects, and coordinate tender submissions while maintaining strong customer relationships.

You will regularly visit customers, present products, and support marketing efforts and promotions to achieve double-digit growth.

Qualifications

• Enjoy pastries and bakery
• Proficient with MS Office (Excel, Word, PowerPoint)
• Strong team collaboration and willingness to learn
• Customer facing sales or hospitality experience is a plus

Responsibilities

• Develop and execute a sales plan to achieve targets
• Identify, prioritize, and pursue accounts and prospects
• Prepare tender documentation and submissions to win contracts
• Coordinate enquiries and orders from quotation to delivery
• Maintain customer data and documentation; ensure accurate records
• Make regular customer visits, document results, and report findings
• Achieve at least 5 new customers per month and drive double-digit growth

Skills

Pastry & Bakery passion

Team player

Open to learning

MS Office proficiency

Job description

Reporting directly to the Food Service Team Leader (Central Region), you will be responsible for meeting sales targets and seeking new business opportunities by concentrating on the local markets and introducing bakeries, food service, cafes, restaurants, caterers, hotels, clubs, hospitals, cinemas, airports, cruises etc to our extensive product ranges as well as maintaining our existing customer base. You will have a passion for pastries and bakery, enjoy meeting people and being an ambassador of good pastries and bakery in Malaysia

1. Develop and execute a sales plan to achieve sales targets

2. Identifies, prioritizes, and executes against accounts/prospects articulated in the sales plans

3. To assist in developing and implementing effective marketing plans, promotional strategy (existing or new products launch) to achieve the company’s objectives and targets. Customers are including distributors, manufacturers, and any/all of the above mentioned in the Primary Job Purpose as assigned from time to time

4. To assist in tender documentation and submission on time, while protecting company’s interest in order to win the contract.

5. To ensure all enquiries/orders are well handled and coordinated till sales closure inclusive fulfilment of deliveries

6. Continuous improvement in customers/distributors’ confidence and satisfaction in your service to them and is the key liaison person between the company’s interdepartmental and customers

7. Handling and coordinating of all commercial documents (i.e., purchase orders, invoices, credit/debit notes, statement of accounts etc.) between company and customers

8. To ensure proper documentation and book keeping of customer data

9. Making regular visits to customers by recording work done and results, and reporting on them.

10. Preparing monthly sales reports of key customers, analyse them and take appropriate actions to maintain or increase sales.

11. Participate and coordinate visitation, seminars, demonstrations, and presentation to key customers

12. To ensure the customer’s aging account is up to date and minimize bad debt.

13. To continuously looking for new customer acquisition

14. Handle customer’s audit requirements and complaints if any

15. Provide a regular report on work arrangement, customer information, competitor information, and others as required

16. Develop an understanding of the markets and trends to drive sales

17. Continuously learn new sales skills & technology to drive sales performance

18. Support the Team Leader, Head of Foodservice and Head of Commercial to achieve sales and maintain a healthy project pipeline for sustainable long-term double-digit growth

19. Need to achieve – 5 new customer per month.

20. Constantly conduct baking demo and morning baking from time to time at customer site.

Experience and Skills Required

1. Enjoyment of Pastries and Bakery

2. Open mind and willingness to learn and try

3. Team player

4. Knowledge of and proficiency with MS Office (Excel, Word, Power Point)

Soft Skills and Other Requirements

1. Demonstrated skills in baking highly regarded

2. Possess own vehicle