Sales Ops & Salesforce Data Specialist - Remote

Informa Markets Malaysia Sdn Bhd; George Town; Hybrid; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Great community

Private medical cover

Flexible working

Volunteer days

Career development

Job summary

Informa TechTarget in Penang, Malaysia is looking for a detail-oriented Sales Operations Support to optimize sales processes, maintain data integrity, and provide analytics to drive sales effectiveness.

You will manage day-to-day Salesforce operations, create dashboards, support users, and collaborate with Marketing, Finance and Customer Success to align processes. This hybrid role requires in-person collaboration three days a week with flexibility to work remotely.

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing, or related field
• Relevant experience in sales operations, business operations, or related analytical role
• Strong understanding of Salesforce platform capabilities and reporting

Responsibilities

• Manage day-to-day operations of Salesforce including user setup and security settings
• Create and maintain sales process documentation, workflows and SOPs
• Generate regular sales reports and dashboards for leadership review
• Maintain data integrity across all sales systems and databases
• Provide Salesforce user support and training across teams
• Coordinate contract processing and approval workflows

Skills

Sales operations

Data analysis

Reporting

User support

Process improvement

Education

Bachelor's degree in Business Administration, Finance, Marketing, or related field

Tools

Salesforce Lightning Experience

Salesforce reports

CRM systems

Excel

Job description

Informa TechTarget in Penang, Malaysia is looking for a detail-oriented Sales Operations Support to optimize sales processes, maintain data integrity, and provide analytics to drive sales effectiveness.

You will manage day-to-day Salesforce operations, create dashboards, support users, and collaborate with Marketing, Finance and Customer Success to align processes. This hybrid role requires in-person collaboration three days a week with flexibility to work remotely.