Sales Operations Manager (Automotive Retail Network)

Randstad Malaysia; Selangor; Presencial; MYR 180.000 - 280.000; Tempo integral

Benefícios oferecidos por esta vaga

Company car

Healthcare & insurance

Resumo da vaga

Randstad Malaysia is seeking an experienced Sales Leader for its automotive dealership network. You will bridge executive leadership and branch managers, steering showroom sales, monitoring targets, and supporting network expansion across Central and Northern Malaysia.

You will coordinate cross-branch campaigns, review sales reports, and ensure brand and service standards are upheld while optimizing customer experience and loyalty.

Qualificações

• At least 5 years of sales leadership experience within an automotive retail dealership environment.
• Proven track record in managing showroom sales targets, branch operations, and customer satisfaction.
• Strong interpersonal and communication skills to influence and align branch managers.
• Proactive work style with fast response times and high attention to detail.
• Willingness to travel frequently across network outlets.

Responsabilidades

• Coordinate with branch managers across outlets to achieve sales targets and performance metrics.
• Review regular sales reports, spot bottlenecks, and execute turnaround plans for underperforming branches.
• Formulate monthly tactical sales campaigns and promotional plans based on competitor movements.
• Ensure all showroom facilities adhere to manufacturer brand guidelines and customer service standards.
• Streamline sales and after-sales workflows to ensure a smooth customer experience.
• Support management on business development initiatives and new branch setups.

Conhecimentos

Sales leadership

Branch operations

Customer satisfaction

Communication

Travel willingness

Formação

Associate Degree/Diploma

Descrição da vaga

Job Highlights

• Company car provided alongside comprehensive healthcare and insurance coverage.
• Direct operational exposure working closely with senior executive management.
• Career growth overseeing commercial sales strategy across a rapidly expanding multi-brand dealership network.

About the Company

Our client is an established automotive dealership group in Malaysia with over two decades of industry leadership. They operate an extensive retail branch network across Central and Northern regions, representing prominent global automotive brands.

About the Job

This position serves as the key operational link between executive leadership and branch managers to drive vehicle sales performance. You will lead showroom sales strategies, monitor branch targets, and support active network expansion.

Key Responsibilities

• Coordinate with branch managers across outlets to achieve sales targets and performance metrics.
• Review regular sales reports, spot bottlenecks, and execute turnaround plans for underperforming branches.
• Formulate monthly tactical sales campaigns and promotional plans based on competitor movements.
• Ensure all showroom facilities adhere to manufacturer brand guidelines and customer service standards.
• Streamline sales and after-sales workflows to ensure a smooth customer experience.
• Support management on business development initiatives and new branch setups.

Skills & Experience Required

• At least 5 years of sales leadership experience within an automotive retail dealership environment.
• Proven track record in managing showroom sales targets, branch operations, and customer satisfaction.
• Strong interpersonal and communication skills to influence and align branch managers.
• Proactive work style with fast response times and high attention to detail.
• Willingness to travel frequently across network outlets.

skills

no additional skills required

qualifications

no additional qualifications required

education

Associate Degree/Diploma