Sales Manager (Automotive)

Carsome Sdn Bhd; Nilai; On-site; MYR 60,000 - 120,000; Full time

Job summary

Carsome Sdn Bhd, Southeast Asia’s largest integrated car e-commerce platform, seeks a Sales/Business Development Manager to lead district sales teams and build consultative customer relationships. You will drive profitability through structured daily, weekly, monthly, and quarterly initiatives and ensure a superior customer experience across channels.

You will translate data into actions, mentor a high-performing team, and collaborate with external partners and B2C customers in a fast-paced

Qualifications

• 5 years of management / sales experience in e-commerce / automotive / retail.
• 3+ years leading sales teams in a dynamic environment.
• Proven track record scaling and structuring sales organizations.
• Experience with external partners and B2C customers.
• Commercial mindset with strong communication and sales skills.
• Strategic thinker who uses data and instincts to solve problems.

Responsibilities

• Develop consultative relationships to keep customer experience at the forefront.
• Achieve district objectives by collaborating to improve customer experience, retention, and profitability.
• Facilitate daily huddles to guide the Sales team with direction and solutions.
• Implement quarterly, monthly, weekly, and daily strategies to drive development and profitability.
• Evaluate customer experience using data and observations to drive loyalty.
• Support Retail Sales in developing and evaluating vehicle sales strategies and objectives.
• Execute operational excellence to maximize Retail Sales partner acquisition, sales efficiency and customer experience.
• Provide clear and inspirational leadership to motivate and develop the team.

Skills

People Management

Sales Leadership

Strategic Thinking

Data-Driven

Partnerships

Job description

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales-centric efforts

Your Know-How

• 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
• 3+ years of experience in leading (sales) teams in a dynamic environment
• A strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above-average performance at individual and team level
• A commercial mindset with excellent communication and sales skills
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Unlock job insights

Hirer responsiveness Salary match Number of applicants

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

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