Sales Manager

Carsome Sdn Bhd; Batu Pahat; In loco; MYR 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Carsome Sdn Bhd, Southeast Asia’s largest integrated car e-commerce platform, seeks a dynamic sales and business development leader to oversee a district, drive customer experience, and grow profitability across its retail network. You will lead daily huddles, implement multi-period strategies, evaluate customer experience using data, and mentor a team to deliver high-quality, sales-centric results.

This role requires strong leadership and a strategic mindset with a focus on customer

Competenze

• 5 years in a management / business development / sales role in a leading e-commerce / automotive / retail company, ideally with P&L and/or performance responsibility
• 3+ years leading (sales) teams in a dynamic environment
• Strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above-average performance at individual and team level
• Commercial mindset with excellent communication and sales skills
• Strategic thinker who uses data, logic, and instinct to identify problems and implement solutions

Mansioni

• Develop consultative relationships to keep customer experience at the forefront of decisions
• Achieve district objectives by collaborating to improve fixed operations customer experience, retention, and profitability
• Facilitate daily huddles to address Sales team challenges and provide direction/solutions
• Implement quarterly, monthly, weekly, and daily strategies to achieve development, sales, and profitability goals
• Evaluate customer experience using data and observations and drive continuous improvement to build loyalty
• Provide framework and support for Retail Sales in developing and evaluating Vehicle Sales strategies
• Execute operation excellence to maximize acquisition/support of Retail Sales partners and customers, and sales efficiency
• Lead and inspire the team to deliver high-quality, sales-centric efforts

Conoscenze

Sales leadership

Business development

Sales strategy

Data-driven

Communication

Partner management

B2C experience

Strategic thinking

Descrizione del lavoro

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts

Your Know-How

5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

3+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above‑average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Unlock job insights

Hirer responsiveness Salary match Number of applicants

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end‑to‑end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end‑to‑end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my