Sales Manager, Personal Loan

Alliance Bank; Malaysia; On-site; MYR 45,000 - 78,000; Full time

Job summary

Alliance Bank is seeking a dynamic professional to manage client relationships and drive banking sales. You will source loan prospects, guide customers through the application process, and coordinate with partners to meet targets.

The role emphasizes compliant selling, customer care, and timely submission of documents. A background in banking sales and customer service is essential for success in this position.

Qualifications

• Minimum 1 year in relationship management or sales.
• Proven bank sales track record is required.
• Experience in a customer service environment with strong care culture.

Responsibilities

• Source prospective clients for personal loan products through partner channels and other outreach.
• Identify new sales strategies to boost individual and team achievements.
• Ensure responsible selling and tailor solutions to client needs.
• Ensure accurate completion of application forms prior to submission.
• Obtain all relevant income documents to support the application.
• Submit sales and pipeline management reports.
• Maintain up-to-date product knowledge and relay market insights to management.

Skills

Relationship management

Sales

Customer service

Job description

Select how often (in days) to receive an alert:

Job Responsibilities:

• Source prospective clients for personal loan product through partner-in-sales,sales blitz, telemarketing, road show and etc.
• Constantly identify new sales strategies and approach to increase individual andteam achievements.
• Ensure adherence to responsible selling and structure proposed solution thatmeets client’s financial needs.
• To ensure the accurate and timely completion of –
• Applications forms is duly completed prior to submission.
• To ensure all relevant income documents is obtained from customer to adequately support the application.
• Submission of sales / pipeline management reports.
• To ensure no misrepresentation of product features, pricing, promotions and processes.
• Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Job Requirements:

• Minimum 1 year working experience in relationship management or sales.
• Proven track record in banking sales environment
• Experience in customer service environment with strong customer care culture.