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Rasniaga Motosports in Kuala Lumpur is seeking a results-driven Sales Manager to lead the used car sales team and drive revenue growth. You will set targets, develop strategies, and monitor performance to ensure targets are met.
You will recruit and train advisors, maintain strong customer relations, and collaborate with marketing to promote inventory across platforms. Proficiency in Bahasa Malaysia and English is essential. Weekend work may be required.
Develop and implement effective sales strategies aligned with dealership goals.
Set monthly and quarterly sales targets and motivate the sales team to achieve or exceed them.
Monitor sales performance and initiate corrective actions where needed.
Recruit, train, and manage a team of car sales advisors.
Conduct daily, weekly and monthly sales meeting to boost team's motivation and morale.
Conduct regular performance reviews and provide coaching or support for improvements.
Lead by example in handling key customers or closing important deals.
Ensure high levels of customer satisfaction and handle escalated customer issues professionally.
Build relationships with used car buyers, corporate clients, and dealers.
Ensure showroom staff provide excellent service, from car viewing to final handover.
4. Market Knowledge & Sourcing
Stay updated on the Malaysian used car market trends, pricing, and consumer preferences.
Collaborate with procurement team to ensure the perfect and high demand ready stock inventory.
Assist in pricing decisions and ensure vehicles are competitively positioned in the market.
5. Advertising & Promotion
Coordinate with marketing team to promote car listings on various social media and selling platforms like Facebook, TikTok, Instagram, Mudah.my, Carlist.my, Facebook Marketplace and etc.
Recommend promotions, trade-in campaigns, and weekend events to boost showroom traffic.
6. Compliance & Documentation
Ensure sales transactions comply with JPJ regulations, financing procedures, and insurance requirements.
Maintain accurate records of leads, sales, and follow-ups using CRM or manual systems.
Diploma/Degree in Business Administration, Marketing, or related field.
Minimum 3–5 years’ experience in car sales, preferably in the reconditioned/used car segment.
Strong leadership, negotiation, and interpersonal skills.
Familiarity with local automotive financing and trade-in processes.
Proficiency in Bahasa Malaysia and English
Passionate about cars and customer service.
Self-motivated with a strong sense of responsibility.
Tech-savvy (experience using CRM, online platforms).
Ability to work on weekends and public holidays when needed.
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