Sales Advisor

Arvion Services; Terengganu; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Fixed basic salary: RM 1,700

Attractive commissions and incentives

Structured sales training

Career progression opportunities

Job summary

Arvion Services in Malaysia invites a motivated sales professional to join our automotive team. You will engage with walk-in customers and online inquiries, understand needs, and recommend vehicles with clear financing options.

You’ll conduct test drives and manage leads to drive sales performance. The role requires strong communication, a customer-focused consultative approach, and the ability to meet monthly targets.

Qualifications

• 1-2 years of sales experience preferred.
• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales is an advantage.
• Valid Malaysian driving license and comfortable conducting vehicle test drives.
• Fresh Diploma graduates with a strong interest in sales are welcome to apply.
• Proven ability to work towards and achieve sales targets.
• Strong communication, interpersonal, persuasion, and negotiation skills.
• Customer-focused with a consultative approach to selling.
• Proactive and comfortable with lead follow-up and outbound sales.
• Resilient and able to perform in a fast-paced, target-driven environment.
• Good command of English and Bahasa Malaysia.
• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

Responsibilities

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.
• Arrange and conduct vehicle test drives while ensuring a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales conversion.
• Handle customer objections and negotiate professionally within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and regularly update the CRM system.
• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.
• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

Skills

Communication

Interpersonal skills

Persuasion

Negotiation

Customer focus

Lead follow-up

Outbound sales

CRM

Microsoft Office

English

Bahasa Malaysia

Education

Diploma

Tools

CRM software

Microsoft Office

Job description

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.

• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.

• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.

• Arrange and conduct vehicle test drives while ensuring a positive customer experience.

• Follow up with leads, appointments, and test-drive customers to drive sales conversion.

• Handle customer objections and negotiate professionally within company guidelines.

• Achieve monthly individual and team sales targets.

• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.

• Assist customers with financing applications and required documentation.

• Maintain accurate customer records and regularly update the CRM system.

• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.

• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.

• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.

• Valid Malaysian driving license and comfortable conducting vehicle test drives.

• Fresh Diploma graduates with a strong interest in sales are welcome to apply.

• Proven ability to work towards and achieve sales targets.

• Strong communication, interpersonal, persuasion, and negotiation skills.

• Customer-focused with a consultative approach to selling.

• Proactive and comfortable with lead follow-up and outbound sales.

• Resilient and able to perform in a fast-paced, target-driven environment.

• Good command of English and Bahasa Malaysia.

• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700

• Attractive sales commission and performance incentives.

• Structured sales and product training.

• Comprehensive onboarding program.

• Career progression opportunities.

• Exposure to modern automotive sales technology and digital customer acquisition.

• Supportive and performance-driven team environment.