Sales Advisor

Arvion Services; Kedah; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Fixed basic salary RM 1,700

Attractive commissions and incentives

Structured training and onboarding

Career progression opportunities

Job summary

Arvion Services in Malaysia seeks a sales-oriented individual to handle walk-in and online enquiries, understand customer needs, and propose suitable vehicles with financing options. You will arrange test drives, follow up leads, and work with internal teams to ensure a smooth sales process.

Fresh Diploma graduates are welcome, with strong communication and negotiation skills, a customer-focused, proactive approach, and a willingness to achieve sales targets.

Qualifications

• 1–2 years of sales experience preferred.
• Valid Malaysian driving license and comfortable conducting vehicle test drives.
• Fresh Diploma graduates with an interest in sales are welcome to apply.

Responsibilities

• Attend to walk-in customers and respond to enquiries from multiple channels.
• Understand customers' needs and financing requirements; recommend vehicles and explain pricing and options.
• Arrange and conduct vehicle test drives and ensure a positive experience.
• Follow up with leads, appointments, and test-drives to convert sales.
• Handle objections and negotiate within company guidelines while meeting targets.
• Generate new leads via referrals, networking, and outbound channels.
• Maintain accurate CRM records and assist with financing applications.
• Provide after-sales support and build long-term relationships.

Skills

Sales

Communication

Negotiation

Lead follow-up

CRM usage

Customer service

Bahasa Malaysia

English

Education

Diploma graduates welcome

Tools

CRM

Microsoft Office

Job description

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.

• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.

• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.

• Arrange and conduct vehicle test drives while ensuring a positive customer experience.

• Follow up with leads, appointments, and test-drive customers to drive sales conversion.

• Handle customer objections and negotiate professionally within company guidelines.

• Achieve monthly individual and team sales targets.

• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.

• Assist customers with financing applications and required documentation.

• Maintain accurate customer records and regularly update the CRM system.

• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.

• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.

• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.

• Valid Malaysian driving license and comfortable conducting vehicle test drives.

• Fresh Diploma graduates with a strong interest in sales are welcome to apply.

• Proven ability to work towards and achieve sales targets.

• Strong communication, interpersonal, persuasion, and negotiation skills.

• Customer-focused with a consultative approach to selling.

• Proactive and comfortable with lead follow-up and outbound sales.

• Resilient and able to perform in a fast-paced, target-driven environment.

• Good command of English and Bahasa Malaysia.

• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700

• Attractive sales commission and performance incentives.

• Structured sales and product training.

• Comprehensive onboarding program.

• Career progression opportunities.

• Exposure to modern automotive sales technology and digital customer acquisition.

• Supportive and performance-driven team environment.