Sales Advisor

Arvion Services; Malacca City; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Fixed basic salary RM 1,700

Sales commission

Structured training

Comprehensive onboarding

Career progression

Exposure to modern automotive sales

Job summary

Arvion Services is hiring for a customer-facing Automotive Sales role in Malaysia. You will engage walk-in and online inquiries, understand customer needs, and guide them through vehicle options and financing. You will arrange test drives, follow up leads, and close sales while maintaining CRM records and delivering excellent service.

Fresh Diploma graduates are welcome. A fixed salary of RM 1,700 plus attractive commission and training opportunities awaits the right candidate in a fast-paced,

Qualifications

• 1-2 years of sales experience is highly preferred.
• Strong customer-facing and communication skills.
• Willingness to conduct vehicle test drives and present financing options.
• Proactive lead follow-up and outbound sales abilities.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.
• Arrange and conduct vehicle test drives while ensuring a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales conversion.
• Handle customer objections and negotiate professionally within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and regularly update the CRM system.
• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.
• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

Skills

Sales experience

Communication skills

Negotiation

Persuasion

Lead follow-up

Customer-focused

Fast-paced

English & BM

Education

Diploma graduates welcome

Tools

CRM

Microsoft Office

Job description

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.

• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.

• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.

• Arrange and conduct vehicle test drives while ensuring a positive customer experience.

• Follow up with leads, appointments, and test-drive customers to drive sales conversion.

• Handle customer objections and negotiate professionally within company guidelines.

• Achieve monthly individual and team sales targets.

• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.

• Assist customers with financing applications and required documentation.

• Maintain accurate customer records and regularly update the CRM system.

• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.

• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.

• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.

• Valid Malaysian driving license and comfortable conducting vehicle test drives.

• Fresh Diploma graduates with a strong interest in sales are welcome to apply.

• Proven ability to work towards and achieve sales targets.

• Strong communication, interpersonal, persuasion, and negotiation skills.

• Customer-focused with a consultative approach to selling.

• Proactive and comfortable with lead follow-up and outbound sales.

• Resilient and able to perform in a fast-paced, target-driven environment.

• Good command of English and Bahasa Malaysia.

• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700

• Attractive sales commission and performance incentives.

• Structured sales and product training.

• Comprehensive onboarding program.

• Career progression opportunities.

• Exposure to modern automotive sales technology and digital customer acquisition.

• Supportive and performance-driven team environment.