Sales Advisor

Arvion Services; Perak; On-site; MYR 17,000 - 23,000; Full time

Benefits offered by this job

Fixed basic salary

Sales commission

Structured training

Onboarding program

Career progression

Exposure to digital customer acquiring

Job summary

Arvion Services in Malaysia is seeking a proactive sales associate to engage walk-in customers and respond to inquiries across online, phone, and social channels. You will understand customer needs, recommend suitable vehicles, and guide them through pricing, financing options, and test drives.

Ideal candidates have 1–2 years of sales experience, strong communication skills, and the ability to meet monthly targets.

Qualifications

• 1–2 years of sales experience preferred.
• Strong communication and interpersonal skills.
• Proven ability to achieve sales targets.
• English and Bahasa Malaysia fluency.
• Responsible for lead follow-up and outbound activities.

Responsibilities

• Attend to walk-in customers and respond to enquiries across channels.
• Understand customer needs and financing requirements.
• Recommend vehicles and explain features, pricing, and financing options.
• Arrange and conduct test drives and ensure a quality customer experience.
• Follow up with leads and appointments to drive sales conversions.
• Handle objections and negotiate within guidelines.
• Generate new leads through referrals and outbound activities.
• Maintain CRM records and provide after-sales support.

Skills

Sales experience

Communication

Persuasion

Negotiation

Lead follow-up

CRM literacy

Test driving

Education

Diploma

Tools

CRM

MS Office

Job description

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.

• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.

• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.

• Arrange and conduct vehicle test drives while ensuring a positive customer experience.

• Follow up with leads, appointments, and test-drive customers to drive sales conversion.

• Handle customer objections and negotiate professionally within company guidelines.

• Achieve monthly individual and team sales targets.

• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.

• Assist customers with financing applications and required documentation.

• Maintain accurate customer records and regularly update the CRM system.

• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.

• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.

• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.

• Valid Malaysian driving license and comfortable conducting vehicle test drives.

• Fresh Diploma graduates with a strong interest in sales are welcome to apply.

• Proven ability to work towards and achieve sales targets.

• Strong communication, interpersonal, persuasion, and negotiation skills.

• Customer-focused with a consultative approach to selling.

• Proactive and comfortable with lead follow-up and outbound sales.

• Resilient and able to perform in a fast-paced, target-driven environment.

• Good command of English and Bahasa Malaysia.

• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700

• Attractive sales commission and performance incentives.

• Structured sales and product training.

• Comprehensive onboarding program.

• Career progression opportunities.

• Exposure to modern automotive sales technology and digital customer acquisition.

• Supportive and performance-driven team environment.