Sales Advisor

Arvion Services; Putrajaya; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Fixed salary

Sales commission

Training program

Onboarding

Career progression

Modern tech tools

Supportive team

Job summary

Arvion Services in Putrajaya, Malaysia is looking for a proactive sales professional to assist walk-in customers and respond to inquiries across channels. You will understand customer needs, recommend vehicles, arrange test drives, and drive conversions through proactive follow-up.

Collaborate with financing and operations, maintain CRM records, and aim to meet monthly targets while delivering excellent service. Fresh Diploma graduates are welcome to apply.

Qualifications

• 1-2 years of sales experience is highly preferred.
• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.
• Valid Malaysian driving license and comfortable conducting vehicle test drives.
• Fresh Diploma graduates with a strong interest in sales are welcome to apply.
• Proven ability to work towards and achieve sales targets.
• Strong communication, interpersonal, persuasion, and negotiation skills.
• Customer-focused with a consultative approach to selling.
• Proactive and comfortable with lead follow-up and outbound sales.
• Resilient and able to perform in a fast-paced, target-driven environment.
• Good command of English and Bahasa Malaysia.
• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

Responsibilities

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.
• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.
• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.
• Arrange and conduct vehicle test drives while ensuring a positive customer experience.
• Follow up with leads, appointments, and test-drive customers to drive sales conversion.
• Handle customer objections and negotiate professionally within company guidelines.
• Achieve monthly individual and team sales targets.
• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.
• Assist customers with financing applications and required documentation.
• Maintain accurate customer records and regularly update the CRM system.
• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.
• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

Skills

Sales

Customer service

Communication

Negotiation

Lead follow-up

CRM familiarity

MS Office

English

Bahasa Malaysia

Driving license

Education

Diploma

Tools

CRM software

Job description

What Will You Do:

• Attend to walk-in customers and respond to enquiries from online, phone, social media, and other channels.

• Understand customers' needs, budget, lifestyle, vehicle preferences, and financing requirements.

• Recommend suitable vehicles and explain their features, condition, pricing, promotions, and financing options.

• Arrange and conduct vehicle test drives while ensuring a positive customer experience.

• Follow up with leads, appointments, and test-drive customers to drive sales conversion.

• Handle customer objections and negotiate professionally within company guidelines.

• Achieve monthly individual and team sales targets.

• Generate new leads through referrals, networking, outbound calls, digital enquiries, and other channels.

• Assist customers with financing applications and required documentation.

• Maintain accurate customer records and regularly update the CRM system.

• Provide after-sales support and build long-term customer relationships to encourage referrals and repeat business.

• Work closely with financing, operations, customer service, and other internal teams to ensure a smooth sales process.

What Makes You a Good Fit:

• 1-2 years of sales experience is highly preferred.

• Experience in automotive, used-car, property, retail, banking, insurance, telecommunications, hospitality, airline, consumer electronics, or tele-sales role is an advantage.

• Valid Malaysian driving license and comfortable conducting vehicle test drives.

• Fresh Diploma graduates with a strong interest in sales are welcome to apply.

• Proven ability to work towards and achieve sales targets.

• Strong communication, interpersonal, persuasion, and negotiation skills.

• Customer-focused with a consultative approach to selling.

• Proactive and comfortable with lead follow-up and outbound sales.

• Resilient and able to perform in a fast-paced, target-driven environment.

• Good command of English and Bahasa Malaysia.

• Basic computer literacy and familiarity with CRM, email, and Microsoft Office.

What We Offer:

• Fixed basic salary: RM 1,700

• Attractive sales commission and performance incentives.

• Structured sales and product training.

• Comprehensive onboarding program.

• Career progression opportunities.

• Exposure to modern automotive sales technology and digital customer acquisition.

• Supportive and performance-driven team environment.