SALES EXECUTIVE / INSIDE SALES

IPC Industries Sdn Bhd; Ulu Tiram; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

5-day work week

Competitive salary

Sales commission

Medical insurance

Training & development

Job summary

IPC Industries Sdn. Bhd. in Malaysia seeks a proactive Sales Executive/Inside Sales to manage a portfolio of B2B accounts and build lasting relationships. You will tailor solutions in semi-finished aluminium alloys and engineering plastics for industrial customers.

You will handle inquiries, prepare quotations, and drive the full sales cycle from enquiry to order fulfilment. Collaborate with Purchasing, Production, Logistics, and Finance to meet growth targets and ensure customer satisfaction.

Qualifications

• Diploma or degree in business, marketing, engineering or related field.
• Experience in B2B sales and inside sales is preferred.
• Strong English and Mandarin business communication skills.

Responsibilities

• Manage and develop a portfolio of new and existing B2B customer accounts.
• Handle customer enquiries, understand requirements, and recommend products.
• Prepare quotations and follow up to convert opportunities into orders.
• Develop accounts by identifying new opportunities and requirements.
• Identify potential new customers and support business growth.
• Monitor pricing, terms, and margins when quoting and negotiating.
• Provide demand forecasts for inventory and planning.
• Coordinate with Purchasing, Production, Logistics, and Finance to fulfil orders.
• Achieve sales, collection, and KPI targets.
• Maintain accurate customer, quotation, order, and sales activity records.

Skills

B2B Sales

Inside Sales

Account Management

Negotiation

Mandarin (Business)

Education

Diploma / Degree in Business, Marketing, Engineering

Tools

Microsoft Office

Job description

As a Sales Executive / Inside Sales, you will manage and develop a portfolio of new and existing B2B customer accounts while building long-term business relationships. You will handle customer enquiries, understand their requirements, and recommend suitable products and solutions within the semi-finished aluminium alloys and engineering plastics sectors.

This role is ideal for a commercially minded sales professional who enjoys developing customer relationships, identifying new business opportunities, and managing the full sales cycle from enquiry to order fulfilment and collection.

Key responsibilities

• Manage and develop a portfolio of new and existing B2B customer accounts.
• Handle customer enquiries, understand their requirements, and recommend suitable products and solutions.
• Prepare quotations and follow up proactively to convert sales opportunities into orders.
• Develop existing accounts by identifying new requirements, products, and business opportunities.
• Identify and approach potential new customers to support business growth.
• Monitor pricing, commercial terms, and sales margins when preparing quotations and negotiating with customers.
• Provide timely customer demand and sales forecasts to support inventory and purchase planning.
• Follow up on customer orders, delivery requirements, and after-sales matters to ensure customer satisfaction.
• Coordinate closely with Purchasing, Production, Logistics, and Finance to fulfil customer requirements.
• Achieve assigned sales, collection, and other performance targets / KPIs.
• Maintain accurate customer, quotation, order, and sales activity records.
• Work closely with internal stakeholders to resolve customer issues and ensure timely order fulfilment.
• Stay informed about product applications, market developments, and customer requirements across relevant industrial sectors.

About you

• Diploma / Degree in Business, Marketing, Engineering, or a related discipline.
• Relevant experience in B2B Sales, Inside Sales, Account Management, or Business Development is preferred.
• Experience in industrial materials, aluminium, metals, manufacturing, engineering, or precision machining industries will be an added advantage.
• Good command of English and Mandarin for business communication with customers.
• Strong communication, negotiation, and relationship-building skills.
• Commercially minded with good numerical awareness.
• Proactive, with strong follow-up skills and the ability to manage multiple customer accounts.
• Customer-focused, responsible, and able to take ownership of customer matters from enquiry through order fulfilment and collection.
• Proficient in Microsoft Office, email, and business correspondence.
• Organised, detail-oriented, and able to prioritise tasks in a fast-paced sales environment.
• Able to work independently while collaborating effectively with cross-functional teams.
• Willing to learn about technical products and understand customer applications.

About us

Established in 2006, IPC Industries Sdn. Bhd. specialises in the supply of semi-finished aluminium alloys and engineering plastics, serving industries including Semiconductor, Aerospace, Medical, and Precision Machining.

We support customers across multiple industrial sectors by providing reliable material solutions and responsive service.

• 5-day work week.
• Competitive basic salary based on experience and capability.
• Sales commission and performance incentives.
• Medical and insurance benefits.
• On-the-job and product training.
• Career development and progression opportunities.
• Exposure to customers across multiple industrial sectors.
• Opportunity to develop expertise in B2B Sales, Account Management, and Industrial Materials.
• A supportive working environment with opportunities to build technical and commercial expertise.

OUR CORE VALUES

INTEGRITY

We uphold honesty, transparency, and accountability in everything we do.

PRECISION

We focus on accuracy and attention to detail to ensure consistent quality.

COMMITMENT

We are dedicated to delivering excellence and supporting our customers and team.

What can I earn as an Inside Sales Executive