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AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking a Senior Executive/Executive – Sales & Marketing to drive growth by managing key accounts and identifying new opportunities.
You will lead a sales team, develop strategies, and negotiate contracts while staying informed about market trends to maintain a competitive edge. You will collaborate with internal teams to meet customer needs, mentor junior staff, and help the team exceed sales targets through effective communication and leadership.
Senior Executive/Executive – Sales & Marketing drives sales growth by managing key accounts and identifying new business opportunities. You will develop strategies, negotiate contracts, and maintain strong client relationships, all while staying informed about market trends and competition to ensure a competitive edge. In addition to client management, you will work closely with internal teams to ensure customer needs are met. Often taking on a leadership role, you will mentor junior sales staff and help ensure the team meets or exceeds sales targets through effective communication, negotiation, and leadership skills.
Manage and mentor sales team to improve team performance and morale
Build and maintain client relationships to increase customer satisfaction and retention
Analyze sales data and trends for data-driven decision-making and improved sales strategies
Monitor competitor activity and make strategic adjustments to maintain competitive advantage
Forecast sales and set realistic goals with accurate forecasting and alignment of resources to meet targets
Work cross-functionally with other departments for better alignment and synergy across the company
Ensure post-sales support and service excellence for enhanced customer experience and long-term relationship sustainability
Establish clear communication channels with key accounts for strong client relationships and transparency
Collaborate with procurement for large projects to ensure timely delivery and customer satisfaction
Approve or modify pricing, discounts, and deals to align with company goals
Set and manage sales targets for yourself and junior team members
Monitor and assist effective implementation of QMS and EMS
Liaise with customers to clarify requirements, product/service specifications, and expectations
Ensure all sales and promotional activities are planned in accordance with workplace safety and health policies
Handle all customer information, sales records, and marketing data confidentially and ensure access only by authorized personnel
Execute sales processes and customer interactions strictly according to company-approved guidelines
Accurately record and update customer information in CRM systems following standardized data entry protocols
Client Relationship Management
Strategic Thinking and Planning
Leadership and Mentorship
Demonstrated experience in developing and executing effective sales strategies, including customer relationship management, market trend analysis, and lead generation tactics
Proven track record of mentoring sales team, ensuring optimal performance, fostering a collaborative team culture, and achieving individual and team sales goals
Preferably 4 to 5 years of sales experience, with a significant portion in leadership roles, and exposure to fast-paced, target-driven environments
Minimum bachelor's degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred
Strong understanding of sales processes, CRM systems, and data analysis tools to drive business decisions
Exceptional communication, negotiation, and leadership skills with the ability to influence and build strong client relationships