Sales Development Representative

Eazihome Laundry Pte Ltd; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Competitive salary

Commission incentives

Induction and training

Career progression

Mentorship

Modern tools

Flexible working arrangements

Growth opportunity

Job summary

Eazihome Laundry Pte Ltd in Kuala Lumpur is seeking a Sales Development Representative to drive growth by identifying and nurturing potential clients. You will work with senior sales and marketing teams to build a strong pipeline of qualified leads and set the stage for account executives.

You will research prospects, perform outbound calls and campaigns, maintain CRM records, and contribute to strategy with market insights.

Qualifications

• Minimum high school diploma; degree preferred.
• 1–2 years in sales development or similar role.
• Prospect effectively via phone, email and digital channels.
• Excellent communication and interpersonal skills.
• Strong organization and lead/pipeline management.
• Proficiency with CRM software and MS Office.
• Self-motivated, result-driven, target-focused.
• Able to work independently and in a team.

Responsibilities

• Identify and research prospective customers in Kuala Lumpur to build targeted lists.
• Execute outbound activities: cold calls, emails, social media to generate leads.
• Qualify initial needs and assess fit with services.
• Maintain detailed CRM records of interactions and preferences.
• Collaborate with sales to prepare presentations and proposals.
• Coordinate meetings between prospects and senior reps or Account Executives.
• Track KPIs: call volumes, lead generation, conversion progress.
• Participate in product training and market research to stay updated.

Skills

Multichannel prospecting

Excellent communication

English fluency

Self-motivated

Independent yet collaborative

Organization & pipeline management

Education

High school diploma or equivalent

University degree preferred

Tools

CRM software

Microsoft Office

Job description

About us

Eazihome Laundry Pte Ltd is a forward-thinking company dedicated to revolutionising the laundry services industry. We provide innovative, convenient solutions that make everyday life easier for our customers. With a commitment to excellence, customer satisfaction, and operational efficiency, we are building a dynamic team to support our growth and expansion across the region.

About the role

We are seeking a talented Sales Development Representative to join our sales team in Kuala Lumpur on a full-time basis. This is a strategic position designed to drive business growth by identifying and nurturing potential customer relationships, whilst building a strong pipeline of qualified leads. As a Sales Development Representative, you will be instrumental in establishing Eazihome Laundry's market presence and supporting our sales objectives. You will work collaboratively with senior sales and marketing teams to convert opportunities into lasting business relationships. This role offers an exciting opportunity to develop your sales career whilst contributing to the success of a rapidly expanding company.

Key responsibilities

• Identify and research prospective customers within the Kuala Lumpur market, developing targeted lists of potential clients aligned with company priorities
• Execute outbound sales activities including cold calling, email campaigns, and social media engagement to generate qualified leads
• Conduct initial qualification calls and meetings to understand customer needs and determine fit with Eazihome Laundry's services
• Build and maintain detailed records of customer interactions, preferences, and feedback within the customer relationship management (CRM) system
• Collaborate with the sales team to prepare compelling presentations and proposals that address customer requirements
• Schedule and coordinate meetings between qualified prospects and senior sales representatives or account executives
• Track and report on key performance metrics including call volumes, lead generation rates, and conversion progress
• Participate in product training and industry research to maintain current knowledge of Eazihome Laundry's offerings and market trends
• Provide feedback to the sales and marketing teams on market insights and customer objections to inform strategy refinement

What we're looking for

• High school diploma or equivalent qualification as a minimum; university degree in business, marketing, or a related field is preferred
• Proven experience in a sales development, business development, or similar sales role, with at least 1-2 years of relevant experience
• Demonstrated ability to prospect effectively using multiple channels including phone, email, and digital platforms
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse audiences
• Strong organisational skills and attention to detail, with the ability to manage multiple leads and pipelines simultaneously
• Proficiency in CRM software and Microsoft Office applications
• Self-motivated and results-driven approach with a commitment to meeting and exceeding sales targets
• Ability to work independently whilst collaborating effectively within a team environment
• Fluency in English; Malay or Mandarin language skills are advantageous
• Flexibility and adaptability in a dynamic, fast-paced sales environment
• Knowledge of the laundry services or facility management industry is preferred but not essential

What we offer

• Competitive salary package commensurate with experience and qualifications
• Performance-based incentives and commission structure that rewards your sales achievements
• Comprehensive induction and ongoing training programmes to develop your sales skills and product knowledge
• Clear career progression opportunities within our growing sales organisation
• Supportive team environment with mentorship from experienced sales professionals
• Modern tools and technology to support your effectiveness in the sales role
• Work-life balance with flexible working arrangements where appropriate
• Opportunity to work with a dynamic, innovative company at an exciting growth stage