Sales Development Associate - Korean

CNX Resources; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

CNX Resources in Kuala Lumpur is seeking an Associate, Sales Development (Advisor) - Korean to drive revenue by selling renewals and services. You will handle high volumes of outbound calls and emails, forecast performance, and manage customer relationships with a focus on renewal opportunities.

The role requires strong product knowledge, Korean and English language proficiency, and collaboration with a sales team reporting to the Sales Manager.

Responsibilities

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Job description

Location: MYS Kuala Lumpur - Level 5, Platinum Sentral

Time Type: Full time

Job Description

Job Title: Associate, Sales Development (Advisor) - Korean

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities


• Provide accurate weekly/ monthly/ quarterly sales forecast


• Mastery of product knowledge and technical understanding of services to assess client requirements


• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage


• Manage external competitive pressures and handle objections to retain customers or win new customers


• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound


• Work with your team and management to provide a professional experience during all interactions with customers and prospects


• Maintain the customer management system (CRM) to ensure all relevant data is captured


• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts


• Work with a team and report directly to a Sales Manager

Location: MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements: English (Required), Korean (Required

Time Type: Full time