Sales Development Associate (Cloud)

CNX Resources Corporation; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

CNX Resources Corporation is seeking an Associate, Sales Development (Cloud) in Kuala Lumpur. You will drive revenue by selling renewals and services, with outbound outreach and a focus on customer engagement.

You will forecast weekly/monthly/quarterly results, leverage product knowledge, and manage CRM data to support renewals and upsell opportunities. Operate within a dedicated territory, collaborating with the Sales Manager and team to deliver a professional customer experience and address

Qualifications

• English is required.

Responsibilities

• Sell renewals/services and explore up-sell opportunities within a dedicated territory and team.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Demonstrate mastery of product knowledge and technical understanding to assess client requirements.
• Address customer concerns and roadblocks to ensure satisfaction and product usage.
• Manage external competitive pressures and objections to retain or win customers.
• Handle a high volume of customer contacts via phone and email (mostly outbound).
• Collaborate with team and Sales Manager to provide a professional customer experience.
• Maintain the customer management system (CRM) with complete data capture.
• Engage in lead qualification, lead conversion, health checks, and contract renewals as part of sales motions.

Skills

CRM

Tools

CRM

Job description

Associate, Sales Development (Cloud)

Location: MYS Kuala Lumpur - Level 5, Platinum Sentral

Time Type: Full time

Job Description

Job Title:

Associate, Sales Development (Cloud)

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English (Required)

Time Type:

Full time2026-10-30