Sales Development Associate (Mandarin Speaker)

Tech Sales Jobs; Kuala Lumpur; On-site; MYR 40,000 - 65,000; Full time

Job summary

Tech Sales Jobs in Kuala Lumpur seeks an Associate, Sales Development (Mandarin Speaker) to engage customers and drive renewals. The role involves outbound calls and emails, lead qualification, and accurate CRM record-keeping.

You will work within a dedicated team to achieve revenue quotas and deliver value through strong product knowledge. Responsibilities include forecasting, handling objections, and collaborating with the Sales Manager to provide a professional customer experience and

Qualifications

• Mandarin speaker with English proficiency required.
• Experience in selling renewals or upsell opportunities.
• Able to manage high-volume outbound communication.

Responsibilities

• Sell renewals/services and pursue upsell opportunities within a dedicated territory.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Maintain mastery of product knowledge and CRM data.
• Address customer concerns to ensure satisfaction and product usage.
• Handle objections, retain customers, and manage high-volume outreach via phone and email.
• Collaborate with team and Sales Manager to deliver a professional customer experience.

Skills

Outbound sales

CRM management

Forecasting

Lead qualification

Tools

CRM software

Job description

Location: MYS Kuala Lumpur - Level 5, Platinum Sentral

Time Type: Full time

Job Description

Job Title:

Associate, Sales Development (Mandarin Speaker)

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements:

English (Required), Mandarin (Required)

Time Type:

Full time2026-10-30