Associate, Technical Sales (Cloud)

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix in Kuala Lumpur, Malaysia seeks an Associate, Technical Sales (Cloud) to generate new business and grow existing accounts. You will assess client needs, provide technical solutions, and train customers while strengthening relationships to drive sales opportunities.

The role requires cloud experience, relevant certifications (GCP, Azure, AWS), and excellent communication and presentation skills. You will work closely with sales teams, partners, and stakeholders to deliver compelling

Qualifications

• Must have cloud experience, preferably in technical sales, pre-sales or solution consulting.
• Cloud certifications such as GCP, Azure or AWS are advantageous.
• Strong communication and presentation skills (written and verbal).
• Professional and confident in building relationships with customers and stakeholders.
• Strong attention to detail and problem-solving ability.
• Self-starter with urgency and ability to work under pressure.
• Able to multi-task, prioritise and meet deadlines.
• Proficient in Microsoft Office.

Responsibilities

• Attend customer meetings and conduct sales presentations to understand client needs and demonstrate products.
• Support pre-sales activities and provide technical expertise throughout the sales process.
• Assist partners in resolving technical roadblocks and provide guidance on solutions.
• Prepare and deliver technical proposals and presentations to support sales opportunities.
• Identify customer needs and recommend competitive solutions aligned with business requirements.
• Advise customers and sales teams on the technical aspects of products and services.
• Conduct training sessions to help clients understand and utilise the products.
• Follow up on sales opportunities and enquiries to maintain engagement.
• Collaborate with internal and external stakeholders and build relationships with decision-makers.

Skills

Cloud experience

Communication skills

Presentation skills

Relationship building

Problem-solving

Self-motivation

Multi-tasking

Microsoft Office

Tools

Microsoft Office

Job description

Job Title: Associate, Technical Sales (Cloud)

Job Description

The Associate, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within assigned territories. This position assesses customer needs, provides technical solutions, and fosters strong relationships to promote sales opportunities while resolving customer issues and delivering training. Ultimately, he/she/they leverages deep product knowledge to enhance customer satisfaction and support overall sales objectives.

Job Responsibilities

• Attend customer meetings and conduct sales presentations to understand client needs and demonstrate relevant products and services.
• Support pre-sales activities and provide technical expertise throughout the sales process.
• Assist partners in resolving technical roadblocks and provide guidance on technical solutions.
• Prepare and deliver technical proposals and presentations to support sales opportunities.
• Identify customer needs and recommend competitive solutions aligned with their business requirements.
• Advise customers and sales teams on the technical aspects of products and services.
• Conduct training sessions to help clients better understand and utilise the products.
• Follow up on sales opportunities and enquiries to maintain engagement and build strong customer relationships.
• Collaborate with internal and external stakeholders and build relationships with decision-makers at different levels.

Requirements

• Must have cloud experience, preferably in a technical sales, pre-sales or solution consulting environment.
• Cloud certifications are good to have, such as GCP, Azure or AWS.
• Strong communication and presentation skills, both written and verbal.
• Professional and confident in building relationships with customers and stakeholders.
• Strong attention to detail and problem-solving skills.
• Self-starter with a strong sense of urgency and ability to work under pressure.
• Able to multi-task, prioritise and meet deadlines.
• Proficient in Microsoft Office

Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements: English

Time Type: Full time

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more