Associate, Sales Development (Mandarin Speaker)

Concentrix Malaysia Sdn. Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Concentrix Malaysia Sdn. Bhd is seeking an Associate, Sales Development (Mandarin Speaker) to drive revenue by selling renewals and services.

You will manage high-volume customer contacts via phone and email, articulate product value, and work with the team to provide a professional experience during all interactions with customers. The role requires Mandarin and English language proficiency and reports to a Sales Manager in an on-site Kuala Lumpur location.

Qualifications

• Mastery of product knowledge and technical understanding of services to assess client requirements.

Responsibilities

• The Associate Sales Representative demonstrates value of products or services through customer engagement, with focus on selling/renewing contracts.

Skills

Customer engagement

Sales experience

Forecasting

Mandarin language

Tools

CRM software

Job description

Associate, Sales Development (Mandarin Speaker)

Job Description

• The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
• This role is responsible for effectively articulating the value of products or services to customers.
• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
• Provide accurate weekly/ monthly/ quarterly sales forecast.
• Mastery of product knowledge and technical understanding of services to assess client requirements.
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
• Manage external competitive pressures and handle objections to retain customers or win new customers.
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound.
• Work with your team and management to provide a professional experience during all interactions with customers and prospects.
• Maintain the customer management system (CRM) to ensure all relevant data is captured.
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
• Work with a team and report directly to a Sales Manager.

Location

MYS Kuala Lumpur - Level 5, Platinum Sentral

Language Requirements

English (Required), Mandarin (Required)

Time Type

Full time2026-10-30

Mission

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.