Sales & Customer Experience Advisor

INDERA MOTORS SDN BHD; Petaling Jaya; On-site; MYR 33,000 - 60,000; Full time

Benefits offered by this job

Sales commission

Attendance allowance

Annual bonus

Training provided

Job summary

INDERA MOTORS SDN BHD in Malaysia is seeking a customer service and sales professional to respond to inquiries across WhatsApp, phone and social platforms, providing accurate information about products, promotions and services. You will assist customers with orders, keeping records updated and liaising with other teams to boost satisfaction and sales.

This role offers a basic salary plus sales commission, attendance allowance and annual bonus, with training provided to help you grow in a dynamic

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, responsible and hardworking attitude.
• Interest in sales and customer service.
• Experience in customer service or sales is an added advantage.
• Able to work independently and as part of a team.
• Basic computer skills.
• Ability to work well under pressure.

Responsibilities

• Respond to customer inquiries via WhatsApp, phone calls and social media.
• Provide accurate information about products, promotions, and services.
• Assist customers with orders.
• Maintain accurate customer records and update information in the system.
• Follow up with customers to increase sales and maintain good relationships.
• Handle customer complaints professionally and efficiently.
• Ensure high levels of customer satisfaction.
• Work closely with other departments to improve customer satisfaction.

Skills

Communication skills

Interpersonal skills

Sales interest

Customer service experience

Teamwork

Pressure handling

Job description

INDERA MOTORS SDN BHD in Malaysia is seeking a customer service and sales professional to respond to inquiries across WhatsApp, phone and social platforms, providing accurate information about products, promotions and services. You will assist customers with orders, keeping records updated and liaising with other teams to boost satisfaction and sales.

This role offers a basic salary plus sales commission, attendance allowance and annual bonus, with training provided to help you grow in a dynamic