SALES COORDINATOR

EMPEROR MARINE MARKETING SDN BHD; Sitiawan; On-site; MYR 28,000 - 42,000; Full time

Job summary

EMPEROR MARINE MARKETING SDN BHD is seeking a Sales/Marketing Coordinator to assist the Sales and Marketing Manager in all related duties. The role involves preparing documentation for overseas shipments, coordinating with forwarders and banks, and supporting the team in invoicing, quotations, and customer inquiries.

You will monitor shipments, manage documentation, and maintain customer data while ensuring timely, accurate processing from Sitiawan, Perak.

Qualifications

• Certificate/Diploma/Bachelor's Degree in any related field.
• At least 1 year of working experience in a similar capacity.
• Team player with resourcefulness and good judgement.
• Self-motivated, proactive, organized and responsible attitude.

Responsibilities

• Assist Sales/Marketing Manager in all sales and marketing duties.
• Prepare documentation for overseas shipments; coordinate with forwarder/liner.
• Monitor shipment progress with cargo readiness and container status.
• Liaise with bank officers on export documentation; report to superior.
• Issue invoices, DO, GRN, Proforma, and packing lists with signatures.
• Handle quotations, orders, inquiries, packaging, artwork, and payments.
• Maintain customer database; monitor debt and aging; manage credit limits.
• Coordinate with auditor and health certificate applications as needed.
• Support sales staff; receive customer calls, record messages, and arrange deliveries.
• Perform ad-hoc duties as required by management.

Skills

Team player

Proactive

Organized

Resourcefulness

Good judgement

Education

Certificate/Diploma/Bachelor's Degree in related field

Job description

Assist Sales / Marketing Manager / Executive in all matters pertaining to Sales & Marketing Department.

To prepare all documentation pertaining to overseas shipment. To communicate with forwarder as well as liner on the shipment related matters. To monitor and follow up closely with related departments on shipment progress such as cargo readiness, container, in and out status etc.

To monitor and liaise closely with bank officer on issues pertaining to export documentation and work closely and report to superior on any matters relating to export shipment.

To monitor and update the sales status for management reference.

To issue Invoice, DO, GRN, Proforma Invoice, and packing list for customers, and make sure all related documents are complete with signature when returned. To ensure the pricing offer to customers approved by Management.

Handle and follow up with quotations, order, customers' enquiries, packaging, jobsheet artwork, payment and etc. To maintain customers database.

To monitor and follow up closely with customers regarding debt and payment details. To handle and follow up the debtor aging and update to relevant PIC. To monitor customers over credit limit status.

To handle and liaise with auditor when necessary.

To assist and follow up Health Certificate application documents for submission.

To assist sales person to receive call from customers, list down message for order, and stock delivery to customers. Ensure all documentation, correspondence, report and etc are filed accordingly and in order.

To handle any ad-hoc duties as and when required by management.

Candidate must possess at least a Certificate/Diploma/Bachelor's Degree in any related field.

At least 1 year of working experience in similar capacity. A team player.Resourcefulness is an essential skills for problem solving andexercise good judgement. Self-motivated, pro-active, organized and sense of responsibilities. Responsible & positive working attitude.

Applicants must be willing to work in Sitiawan, Perak.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales coordinator?
• Do you have experience in a sales role?
• Do you have previous invoicing experience?
• Which of the following Microsoft Office products are you experienced with?
• Do you have customer service experience?