Sales Coordinator

SBS Nexus Berhad; Petaling Jaya; On-site; MYR 42,000 - 66,000; Full time

Job summary

SBS Nexus Berhad in Malaysia is seeking a Sales Coordination & Support professional to assist the Sales Manager and team with day-to-day coordination, client follow-ups on quotations, and smooth communication across internal departments.

You will handle sales documentation, prepare quotes and orders, and support timely, accurate records while maintaining professional client interactions in Mandarin and English where needed.

Qualifications

• Experience in sales coordination or sales administration is required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Mandarin and English proficiency (spoken and written) is an added advantage.
• Strong communication and interpersonal skills with professional phone manner.
• Well-organized, detail-oriented, and able to multitask.
• Ability to work in a fast-paced environment coordinating multiple stakeholders.

Responsibilities

• Support the Sales Manager and sales team in day-to-day sales coordination activities.
• Assist in following up with clients on quotations, enquiries, and sales-related matters.
• Coordinate communication between clients, the Sales Manager, and internal departments to ensure smooth sales processes.
• Prepare and manage sales-related documents such as quotations, sales orders, and related paperwork.
• Ensure all sales documents are accurate, complete, and properly recorded.
• Maintain organized records of quotations, client communications, and sales documentation.
• Handle inbound and outbound calls, emails, and messages related to sales enquiries.
• Follow up with clients on quotation status, confirmations, and general sales matters as requested by the Sales Manager.
• Provide basic information and updates to clients in a professional and timely manner.
• Assist in tracking sales activities, pending tasks, and follow-ups to ensure timely completion.
• Coordinate with internal teams such as operations, finance, or marketing on sales-related matters.
• Support basic sales reporting and administrative tasks as required by management.
• Maintain proper filing systems for both physical and digital sales documents.
• Assist in scheduling meetings and organizing sales-related arrangements.
• Perform other duties as assigned to support overall sales operations.

Skills

Sales coordination

Sales administration

Mandarin-English bilingual

Communication skills

Organized & detail-oriented

Multitasking in fast-paced env

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Sales Coordination & Support

• Support the Sales Manager and sales team in day-to-day sales coordination activities.

• Assist in following up with clients on quotations, enquiries, and sales-related matters.

• Coordinate communication between clients, the Sales Manager, and internal departments to ensure smooth sales processes.

Sales Documentation & Administration

• Prepare and manage sales-related documents such as quotations, sales orders, and related paperwork.

• Ensure all sales documents are accurate, complete, and properly recorded.

• Maintain organized records of quotations, client communications, and sales documentation.

Client Communication & Follow-Up

• Handle inbound and outbound calls, emails, and messages related to sales enquiries.

• Follow up with clients on quotation status, confirmations, and general sales matters as requested by the Sales Manager.

• Provide basic information and updates to clients in a professional and timely manner.

Sales Operations & Coordination

• Assist in tracking sales activities, pending tasks, and follow-ups to ensure timely completion.

• Coordinate with internal teams such as operations, finance, or marketing on sales-related matters.

• Support basic sales reporting and administrative tasks as required by management.

General Administration

• Maintain proper filing systems for both physical and digital sales documents.

• Assist in scheduling meetings and organizing sales-related arrangements.

• Perform other duties as assigned to support overall sales operations.

Qualifications & Skills

• Prior experience in sales coordination, sales administration, or a similar sales support role is required.

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• Proficiency in both Mandarin and English, spoken and written, is an added advantage.

• Good communication and interpersonal skills, with a professional phone manner.

• Well-organized, detail-oriented, and able to multitask effectively.

• Able to work in a fast-paced environment and support multiple stakeholders.