Admin Assistant

HLM Machinery Sdn Bhd; Bintulu; On-site; MYR 28,000 - 45,000; Full time

Job summary

HLM Machinery Sdn Bhd in Malaysia is seeking an Administrative Support professional to assist Sales and After-Sales activities. You will monitor sales orders, service activities, and related tasks while coordinating with internal departments, customers, suppliers, and stakeholders.

The role requires a Diploma or Degree in Business Administration, Management, Marketing or related field, at least 1 year of relevant experience, and the ability to communicate with Mandarin-speaking customers.

Qualifications

• Diploma or degree in Business Administration, Management, Marketing or related field.
• Minimum 1 year of experience in administration, sales support, customer service, or related field.
• Able to communicate with Mandarin-speaking customers and/or relevant parties.
• Strong organizational and time-management skills.
• Able to monitor tasks independently and follow up proactively without constant supervision.
• Good communication and interpersonal skills.
• Fast learner with a positive attitude and willingness to learn new tasks and processes.
• Demonstrates initiative, responsibility and problem-solving skills.
• Good attention to detail and ability to handle multiple tasks.
• Proficient in Microsoft Excel and Word.
• Able to work independently as well as in a team.
• Experience in sales administration, service administration, or after-sales support is an advantage.

Responsibilities

• Provide administrative support for Sales and After-Sales activities.
• Monitor sales orders, customer-related matters, service activities, and other ongoing tasks.
• Follow up with the Sales, Service, and other relevant departments to ensure timely completion of tasks.
• Maintain and update records, reports, documents, and administrative data.
• Assist in preparing quotations, invoices, reports, correspondence, and other relevant documents when required.
• Coordinate and communicate with internal departments, customers, suppliers, and other relevant parties.
• Monitor pending matters and ensure proper follow-up until completion.
• Assist in tracking service schedules, job status, and after-sales activities.
• Handle general administrative duties and support the team in daily operations.
• Perform other duties and responsibilities as assigned by the supervisor or management.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Proactive follow-up

Teamwork

Problem solving

Microsoft Excel

Microsoft Word

Education

Diploma or Degree in Business Administration/Management/Marketing

Tools

Microsoft Excel

Microsoft Word

Job description

Provide administrative support for Sales and After-Sales activities.

Monitor sales orders, customer-related matters, service activities, and other ongoing tasks.

Follow up with the Sales, Service, and other relevant departments to ensure timely completion of tasks.

Maintain and update records, reports, documents, and administrative data.

Assist in preparing quotations, invoices, reports, correspondence, and other relevant documents when required.

Coordinate and communicate with internal departments, customers, suppliers, and other relevant parties.

Monitor pending matters and ensure proper follow-up until completion.

Assist in tracking service schedules, job status, and after-sales activities.

Handle general administrative duties and support the team in daily operations.

Perform other duties and responsibilities as assigned by the supervisor or management.

Requirements

Diploma or Degree in Business Administration, Management, Marketing, or a related field.

At least 1 year of relevant working experience in administration, sales support, customer service, or a related field.

Able to speak and communicate with Mandarin-speaking customers and/or relevant parties.

Good organizational and time-management skills.

Able to monitor tasks independently and follow up proactively without constant supervision.

Good communication and interpersonal skills.

Fast learner with a positive attitude and willingness to learn new tasks and processes.

Demonstrates initiative, responsibility, and problem-solving skills.

Good attention to detail and ability to handle multiple tasks.

Proficient in Microsoft Office, particularly Microsoft Excel and Word.

Able to work independently as well as in a team.

Experience in sales administration, service administration, or after-sales support will be an added advantage.