Sales & Admin Coordinator

Comfortable Plastics Sdn Bhd; Pontian; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

On-the-job training

Job summary

Comfortable Plastics Sdn Bhd is seeking a Sales Coordinator to manage orders from confirmation to delivery and to prepare all related sales documents. The role requires effective coordination with multiple internal teams and strong Mandarin/English communication.

We offer training, exposure to international customers, and a supportive environment with family-friendly work-life balance. Ideal for candidates with 3+ years in sales admin or coordination in manufacturing.

Qualifications

• Diploma or degree is required.
• Minimum 3 years in Sales Admin, Sales Coordination or related roles.
• Proficiency in Mandarin for internal communication.
• Strong written and spoken Mandarin and English for stakeholder communication.
• Proficient in Microsoft Office with good documentation skills.

Responsibilities

• Coordinate and manage customer orders from confirmation to delivery.
• Prepare quotations, sales orders, invoices, and related documents.
• Communicate with customers regarding orders, schedules and inquiries.
• Coordinate with Production, Planning, Warehouse, Logistics and Finance.
• Monitor order progress and follow up on production and delivery status.
• Maintain accurate customer records, sales data and documentation.
• Prepare sales reports and forecasts for management.
• Support export-related documentation and shipment coordination.
• Handle customer feedback and coordinate with departments for resolution.
• Assist the sales team in achieving customer satisfaction and business objectives.
• Ensure timely communication between customers and internal teams.
• Perform other duties assigned by Management.

Skills

Mandarin

English

Coordination

Documentation

Education

Diploma or Degree

Tools

Microsoft Office

Job description

The role focuses on orders, documentation and administrative support in sales department, without sales targets.

Your position will name as Sales Coordinator, we welcome candidate with Sales Coordinator, Sales Admin, Administration Executive and Operation Executive

Industry: Manufacturing – Plastic & Furniture Components

Why Join Us Today?

Work Life Balance! 5-day work week (Monday to Friday)

EPF, SOCSO, EIS

On-the-job Training provided!

Exposure to international customers and cross-functional collaboration

Comprehensive training and career development opportunities

Stable and supportive working environment

A workplace that values your ideas, skills, and contributions

Responsibilities / What We Want You To Do

Coordinate and manage customer orders from order confirmation until delivery completion.

Prepare quotations, sales orders, invoices, and other related sales documents.

Communicate with customers regarding orders, delivery schedules, inquiries, and requirements.

Coordinate with internal departments including Production, Planning, Warehouse, Logistics, and Finance to ensure smooth operations.

Monitor order progress and follow up on production and delivery status.

Maintain accurate customer records, sales data, and documentation.

Prepare sales reports, forecasts, and updates for management review.

Support export-related documentation and shipment coordination when required.

Handle customer feedback and coordinate with relevant departments for resolution.

Assist the sales team in achieving customer satisfaction and business objectives.

Ensure timely and accurate communication between customers and internal teams.

Perform any other duties assigned by the Management.

Requirements/What we need from you:

Min Diploma/Degree above

Minimum 3 years of experience in Sales Admin, Sales Coordination, Customer Service, or related roles, preferably in a manufacturing environment.

Able to communicate in Mandarin with internal colleagues

Good command of Mandarin and English (spoken and written) for stakeholder and business communication.

Proficient in Microsoft Office (Excel, Word, Outlook) with good documentation skills.

Strong coordination skills, attention to detail, and ability to manage multiple tasks.