Sales Consultant, PF

RHB Bank Berhad; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

RHB Bank Berhad in Malaysia is seeking a Sales Executive to solicit and promote PF and PF-i products, aiming to hit individual and group targets. You will plan and execute sales strategies, leveraging internal marketing support and your own leads, while cross-selling ASB, credit cards, and related offerings.

You will deliver a high standard of customer experience, adhere to bank policies, and maintain the sales centre in line with quality and operational standards in a fast-paced environment.

Qualifications

• Bachelor’s degree or diploma required with CGPA 2.8 or equivalent.
• 1–2 years in sales, banking sales preferred.
• Strong motivation, results-driven, and able to work with minimal supervision.
• Excellent communication and interpersonal skills; local dialect is an advantage.
• Understanding of sales operations and banking products.
• Basic computer proficiency.

Responsibilities

• Solicit and promote PF and PF-i products to achieve targets.
• Deliver high standard of customer experience per service standards.
• Prepare and execute sales plans for prospective customers.
• Cross-sell other retail banking products like ASB and credit cards.
• Ensure compliance with bank policies and regulatory requirements.
• Maintain tidy sales center and operations standards.

Skills

Sales skills

Customer service

Persuasion & negotiation

Interpersonal communication

Self-motivated

Education

Bachelor’s Degree or Diploma

Tools

CRM software basics

Job description

Sales Solicit and promote sales of PF and PF-i products. Achieve individual sales targets and contribute to overall group performance targets. Prepare and proactively execute sales plans for prospective customers using internal marketing support and self-generated leads. Cross-sell other retail banking products such as ASB, credit cards, and related offerings.

Customer Service Deliver a high standard of customer experience in line with the Bank’s service quality standards.

Compliance Adhere strictly to the Bank’s policies, procedures, and regulatory requirements. Safeguard and uphold the image and brand reputation of the Bank.

Operations Ensure the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and operational standards.

Job Requirements:

• Bachelor’s Degree or Diploma in any field (minimum CGPA 2.8).
• Minimum 1–2 years of experience in sales (banking sales experience preferred).
• Highly motivated, results-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with customers, passionate about sales, and accountable for delivering results.
• Strong selling, persuasion, and negotiation skills.
• Strong interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced and demanding environment.
• Ability to relate to and connect with the local community.
• Good written and verbal communication skills (local dialect proficiency is an advantage).
• Basic understanding of sales operations and banking products.
• Basic computer proficiency.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.