Sales Consultant, PF

RHB Group; Seremban; On-site; MYR 36,000 - 60,000; Full time

Job summary

RHB Bank Berhad in Malaysia is seeking a Sales professional to solicit and promote PF product sales, aiming to hit individual and Group targets. You will prepare proactive sales plans for potential customers, use internal and self-generated leads, and set appointments to visit new-to-bank clients.

Cross-selling banking products is a key part of the role. The candidate should have a Bachelor’s degree, at least 1 year in sales/customer service, and strong communication and interpersonal skills to

Qualifications

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Good communication skills.

Responsibilities

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.
• Adhere to policies and procedures set by the Bank.

Skills

Strong selling and negotiation skills

Excellent interpersonal skills

Service-oriented mindset

Self-motivated and result-driven

Comfortable engaging with people

Basic computer skills

Education

Bachelor’s Degree in any related field

Tools

Basic computer skills

Job description

Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Key Requirements

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.