Sales Consultant, PF

RHB Bank Berhad; Kajang; On-site; MYR 36,000 - 61,000; Full time

Job summary

RHB Group in Malaysia is seeking a sales-oriented professional to promote PF & PF-i products and achieve personal targets while helping to meet group goals.

You will prepare sales plans, leverage marketing resources, and actively engage customers. The role emphasizes cross-selling banking products, maintaining customer experience, and compliance within a fast-paced environment.

Qualifications

• Bachelor degree or diploma in any field (CGPA 2.8+).
• 1–2 years’ experience in sales and management.
• Highly motivated with a winning attitude, able to work with minimal supervision.
• Comfortable engaging people and delivering results.

Responsibilities

• Solicit and promote sales of PF & PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Cross selling of other retail banking products (ASB, Credit Cards, etc.).
• Ensure high standard of customer experience in line with the Bank's quality and standards.
• Ensure compliance to the Bank's policies and procedures and protect the Bank's image.
• Maintain the sales centre to meet quality standards.

Skills

Negotiation

Interpersonal skills

Customer service

Initiative

Local community knowledge

Communication skills

Computers & banking apps

Education

Bachelor or Diploma (CGPA 2.8+)

Job description

Key Responsibilities

• Sales • Solicit and promote sales of PF & PF-i products.
• Achieve individual sales targets and contribute towards to achievement of Group targets.
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Cross selling of other retail banking such as ASB, Credit Cards and etc.
• Customer Service • Ensure high standard of customer experience in line with the quality and standards set by the Bank.
• Compliance • Ensure compliance to the policies and procedures set by the Bank.
• Protect the image and brand of the Bank.
• Operations • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

• Bachelor Degree or Diploma - Any field (min CGPA 2.8).
• Minimum 1-2 years’ experience in sales and management.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision.
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service oriented.
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment.
• Ability to relate and connect to local community.
• Good written and verbal communication skills (local knowledge and dialect is a plus).
• Basic understanding of sales operation & banking products.
• Basic computer skills.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.