Sales Consultant, PF-i

RHB Bank Berhad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Bank Berhad in Kuala Lumpur is seeking a Sales Executive to promote PF-i products, qualify prospects, set appointments, and cross-sell banking solutions. You will ensure exceptional customer experience while adhering to bank policies and maintaining the sales hub.

The ideal candidate holds a Bachelor's degree with at least 1 year in sales and customer service, strong selling and negotiation skills, and good communication abilities. Basic finance knowledge and computer skills are expected.

Qualifications

• Bachelor’s degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.

Responsibilities

• Sales: Solicit and promote PF-i products; achieve individual sales targets and contribute to group targets; prepare and execute sales plans for prospective customers; set appointments and conduct sales visits; cross-sell other retail banking products.
• Customer Service: Ensure a high standard of customer experience in line with the Bank’s quality and standards.
• Compliance: Adhere to policies and procedures; protect and uphold the Bank’s image and brand.
• Operations: Maintain the physical sales centre or sales hub to meet quality and standards.

Skills

Sales skills

Negotiation

Customer service

Interpersonal skills

Self-motivated

Education

Bachelor’s Degree

Tools

MS Office

Job description

Key Responsibilities:

• Sales: Solicit and promote sales of PF-i products. Achieve individual sales targets and contribute towards Group targets. Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads. Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers. Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.


• Customer Service: Ensure a high standard of customer experience in line with the Bank’s quality and standards.


• Compliance: Adhere to policies and procedures set by the Bank. Protect and uphold the image and brand of the Bank.


• Operations: Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Requirements:

• Bachelor’s Degree in any related field.


• Minimum 1 year of experience in sales and customer service.


• Relevant licenses for the portfolio.


• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.


• Comfortable engaging with people and taking personal responsibility for delivering results.


• Strong selling and negotiation skills.


• Excellent interpersonal skills with a service-oriented mindset.


• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.


• Ability to relate and connect with the local community.


• Good communication skills.


• Basic understanding of finance and banking products.


• Basic computer skills.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.