Sales Consultant, ASB

RHB Group; Kelantan; On-site; MYR 28,000 - 50,000; Full time

Job summary

RHB Group is seeking a proactive Sales professional in Malaysia to solicit and promote ASB products, achieve personal targets, and drive cross-selling of banking solutions. The role emphasizes customer engagement, plan execution, and maintaining high service standards within the bank's policies.

The candidate should be comfortable prospecting new customers, setting appointments, and working with minimal supervision to deliver results in a dynamic branch environment.

Qualifications

• 1-2 years of experience in sales and customer service fields.
• Have the relevant licenses for the portfolio.
• Highly motivated with a winning attitude and able to work with minimal supervision.
• Comfortable engaging people and delivering sales results on your own.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service orientation.
• Demonstrate initiative, perseverance and passion in delivering results.

Responsibilities

• Solicit and promote sales of ASB products.
• Achieve individual sales targets and contribute to Group targets.
• Prepare and execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments, carry out sales calls, and engage with new bank customers.
• Cross-sell other retail banking products (PF, PF-i, Credit cards, etc.).
• Ensure high standard of customer experience in line with Bank policies.

Skills

Strong selling and negotiation skills

Strong interpersonal skills

Service orientation

Job description

Sales

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• 1-2 years of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within