Sales Consultant, PF

RHB Group; Negeri Sembilan; On-site; MYR 36,000 - 60,000; Full time

Job summary

RHB Group in Malaysia is seeking a sales-focused professional to solicit and promote PF products, meet targets, and build relationships with new and existing customers. The role includes planning, appointments, and cross-selling banking products, while upholding service quality and brand standards.

The ideal candidate has a degree, at least 1 year in sales/customer service, strong communication and negotiation skills, and the ability to work with minimal supervision in a fast-paced environment.

Qualifications

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Strong selling and negotiation skills are essential.
• Excellent interpersonal and communication abilities.

Responsibilities

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
• Ensure a high standard of customer experience in line with the Bank’s quality and standards.
• Adhere to policies and procedures set by the Bank.
• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Skills

Strong selling and negotiation skills

Excellent interpersonal skills

Good communication skills

Basic understanding of finance andbak

Education

Bachelor’s Degree

Job description

Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Key Requirements

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast-paced, demanding environment.
• Ability to relate and connect with the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.