Assistant Sales Manager, ASB

RHB Banking Group; Johor; On-site; MYR 40,000 - 67,000; Full time

Job summary

RHB Banking Group in Johor seeks a proactive Sales Associate to promote and sell ASB products, meet individual targets, and develop sales plans. The role focuses on prospecting new customers and cross-selling retail banking products.

You will maintain high customer service standards, ensure compliance with bank policies, and keep the sales centre well organized to reflect the bank's brand.

Responsibilities

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.
• Ensure high standard of customer experience in line with the quality and standards set by the Bank
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Job description

Promote and sell ASB products, meet individual and group sales targets, generate and execute sales plans, prospect and engage new customers, cross-sell retail banking products, ensure high customer service standards, maintain compliance and upkeep of the sales centre.

Key Responsibilities

Sales

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank