Sales Consultant, ASB

RHB Group; Ketereh; Presencial; MYR 39.000 - 61.000; Jornada completa

Descripción de la vacante

RHB Group is hiring a Sales professional in Malaysia to solicit and promote ASB products, achieve personal targets and support Bank-wide goals.

You will prepare proactive sales plans, set appointments, visit customers, and cross-sell PF, PF-i and credit cards while maintaining high service standards.

The ideal candidate has 1–2 years in sales and customer service, holds licenses for the portfolio, and shows motivation, resilience, and strong negotiation and interpersonal skills.

Formación

• 1–2 years of sales and customer service experience.
• Have relevant licenses for the portfolio.
• Highly motivated with a proactive, results-driven attitude.
• Strong selling, negotiation and interpersonal skills.
• Able to engage customers and take responsibility for delivering results.
• Willing to work with minimal supervision.

Responsabilidades

• Solicit and promote ASB products and achieve individual sales targets.
• Provide high standard of customer experience in line with bank quality standards.
• Ensure compliance with bank policies and protect the bank's image.
• Maintain a well-kept sales centre in line with quality standards.
• Cross-sell retail banking products (PF, PF-i, credit cards).
• Set appointments and make sales calls with prospective customers.

Conocimientos

Sales experience

Customer service

Negotiation skills

Interpersonal skills

Autonomy/works independently

License for portfolio

Closing skills

Descripción del empleo

Sales

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

• 1-2 years of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within