Sales Consultant, PF

RHB Banking Group; Selangor; On-site; MYR 33,480 - 66,960; Full time

Job summary

RHB Banking Group in Malaysia is seeking a driven professional for a Sales-focused role within its banking retail segment. The position emphasizes soliciting and promoting PF & PF-i products, achieving individual targets, and planning proactive sales efforts using internal marketing and self-generated leads.

Also responsible for cross-selling other retail banking products, maintaining high customer experience standards, and ensuring compliance and brand protection across the sales hub operations.

Qualifications

• Bachelor Degree or Diploma - Any field (min CGPA 2.8).
• Minimum 1-2 years’ experience in sales and management.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriented
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good written and verbal communication skills (local knowledge and dialect is a plus)
• Basic understanding of sales operation & banking products
• Basic computer skills

Responsibilities

• Solicit and promote sales of PF & PF-i products.
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Cross selling of other retail banking such as ASB, Credit Cards and etc.
• Ensure high standard of customer experience in line with the quality and standards set by the Bank
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Skills

Sales

Negotiation

Interpersonal skills

Customer service

Communication

Self-motivation

Target-driven

Retail banking knowledge

Basic computer skills

Local language skills

Education

Bachelor Degree or Diploma

Job description

Sales

• Solicit and promote sales of PF & PF-i products.
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Cross selling of other retail banking such as ASB, Credit Cards and etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree or Diploma - Any field (min CGPA 2.8).
• Minimum 1-2 years’ experience in sales and management.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriented
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good written and verbal communication skills (local knowledge and dialect is a plus)
• Basic understanding of sales operation & banking products
• Basic computer skills