Sales Consultant, ASB

RHB Group; Sibu; On-site; MYR 45,000 - 78,000; Full time

Job summary

RHB Group in Malaysia seeks a proactive Sales professional to drive ASB product sales, engage new customers, and maintain high standards of customer experience. The role includes targeting set sales goals and collaborating with internal marketing to maximize outreach.

The ideal candidate has 1–2 years in sales/customer service, strong negotiation skills, and the ability to work independently while upholding bank policies and brand standards.

Qualifications

• 1-2 years of experience in sales and customer service related fields.
• Have the relevant licenses for the portfolio.
• Highly motivated with a winning attitude and drive.
• Able to work with minimal supervision and take ownership to deliver results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service orientation.

Responsibilities

• Solicit and promote sales of ASB products.
• Achieve individual sales targets and contribute to group targets.
• Prepare and pro-actively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and carry-out sales calls, prospecting and engaging new to bank customers.
• Cross-sell other retail banking products such as PF, PF-i, Credit cards.

Skills

Sales

Customer service

Negotiation

Interpersonal skills

Self-motivation

Job description

Sales

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank.

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements:

• 1-2 years of experience in sales and customer service related fields
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within