sales clerk

AXTRADA (MALAYSIA) SDN BHD; West Coast Division; On-site; MYR 22,000 - 33,000; Full time

Job summary

AXTRADA (MALAYSIA) SDN BHD in Kota Kinabalu, Sabah, is hiring a Sales Clerk to support sales operations and client relationships in a fast-paced environment.

You will handle sales orders, maintain records, prepare quotations and invoices, and coordinate with warehouse teams to ensure timely delivery.

The role requires a secondary education or higher in administration or related field, strong MS Office skills, and excellent English and Malay communications.

Qualifications

• Completed secondary education or higher qualification in administration, business or a related field.
• Proven experience working in a sales administration, client support or similar administrative role, preferably within a sales-focused environment.
• Strong proficiency with Microsoft Office applications, particularly Excel and Word.
• Excellent written and verbal communication skills in English and Malay (or local language).

Responsibilities

• Processing and managing sales orders from initial receipt through to completion and delivery.
• Maintaining accurate and up-to-date sales records, client databases and filing systems.
• Preparing sales quotations, invoices, purchase orders and other sales-related documentation.
• Liaising with clients to respond to enquiries, provide order updates and resolve any issues or discrepancies.
• Coordinating with warehouse and logistics teams to ensure timely order fulfilment and delivery.
• Managing sales correspondence via email and telephone in a professional and courteous manner.
• Monitoring and reconciling sales transactions and payment records.
• Assisting with data entry and maintaining organised administrative records.
• Supporting the sales team with administrative tasks and special projects as required.

Skills

MS Office

Communication

Time management

Customer service

Education

Secondary education or higher in admin/business

Tools

ERP software

Job description

About the role

We are seeking a Sales Clerk to join our dynamic team at AXTRADA (MALAYSIA) SDN BHD in Kota Kinabalu, Sabah. This is a full-time position that plays a vital role in supporting our sales operations and maintaining excellent client relationships. As a Sales Clerk, you will be the backbone of our sales administration, ensuring that all transactions, communications and documentation flow seamlessly to enable our sales team to focus on building business. This position is essential to our success and offers the opportunity to be part of a growing organisation in a fast-paced, customer-focused environment.

What you'll be doing

• Processing and managing sales orders from initial receipt through to completion and delivery


• Maintaining accurate and up-to-date sales records, client databases and filing systems


• Preparing sales quotations, invoices, purchase orders and other sales-related documentation


• Liaising with clients to respond to enquiries, provide order updates and resolve any issues or discrepancies


• Coordinating with warehouse and logistics teams to ensure timely order fulfilment and delivery


• Managing sales correspondence via email and telephone in a professional and courteous manner


• Monitoring and reconciling sales transactions and payment records


• Assisting with data entry and maintaining organised administrative records


• Supporting the sales team with administrative tasks and special projects as required

What we're looking for

• Completed secondary education or higher qualification in administration, business or a related field


• Proven experience working in a sales administration, client support or similar administrative role, preferably within a sales-focused environment


• Strong proficiency with Microsoft Office applications, particularly Excel and Word


• Excellent written and verbal communication skills in English and Malay (or local language)


• Exceptional organisational and time management abilities with the capability to manage multiple tasks simultaneously


• Meticulous attention to detail and accuracy when processing documentation and managing records


• A professional, courteous and service-oriented approach to client interactions


• Ability to work independently and as part of a collaborative team


• Familiarity with sales order management systems or enterprise resource planning (ERP) software is advantageous


• Strong problem-solving skills and willingness to learn and adapt to new processes

What we offer

At AXTRADA (MALAYSIA) SDN BHD, we believe in supporting our employees' professional growth and personal wellbeing. We are committed to creating a supportive workplace culture where your contributions are valued and recognised. We offer competitive remuneration packages, opportunities for career development within our expanding organisation, and a collaborative work environment that encourages learning and achievement. We recognise the importance of work-life balance and are committed to supporting our employees with fair working conditions and a positive workplace atmosphere. We welcome enquiries about any flexibility or support you may require in this role.

About us

AXTRADA (MALAYSIA) SDN BHD is a dynamic and growing organisation based in Kota Kinabalu, Sabah. We pride ourselves on delivering quality products and services to our clients with a commitment to excellence, integrity and customer satisfaction. Our team is built on core values of professionalism, collaboration and continuous improvement. We are an organisation where your work has impact, where your contributions matter, and where there is genuine opportunity for growth and development.