Sales Admin

KOTHREE GROUP SDN BHD; Butterworth; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and development programs

Employee wellbeing

Job summary

KOTHREE GROUP SDN BHD is seeking a Sales Admin to join our team in Butterworth, Penang on a full-time basis. This role provides essential administrative support to bridge our sales operations and client relationships.

You will manage records, process orders, and coordinate between teams to ensure accurate and timely transactions. Strong English and Bahasa Malaysia communication, plus CRM and MS Office proficiency, are important for success.

Qualifications

• Proven experience in sales administration or client administration roles within a fast-paced environment.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Proficiency in Microsoft Office and CRM systems.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Exceptional attention to detail with a commitment to accuracy and quality.
• Customer-focused mindset with a professional and courteous demeanour.
• Ability to work independently whilst collaborating effectively with team members.
• Familiarity with sales processes, order management, and invoicing procedures.
• Problem-solving abilities and a proactive approach to identifying opportunities for improvement.
• Certification or training in administration or business operations would be advantageous.

Responsibilities

• Managing and maintaining accurate sales records, client databases, and customer information systems.
• Processing sales orders, quotations, and invoices in a timely and accurate manner.
• Coordinating communication between the sales team, clients, and other departments to ensure seamless transactions.
• Scheduling and coordinating sales meetings, appointments, and client presentations.
• Preparing sales reports, performance metrics, and documentation for management review.
• Handling client inquiries and providing administrative support to resolve issues promptly.
• Managing filing systems and maintaining organised records both digitally and physically.
• Supporting the sales team with administrative tasks including correspondence and data entry.
• Assisting with promotional materials, brochures, and sales collateral preparation.
• Liaising with logistics and delivery teams to ensure timely order fulfilment.

Skills

Organisational skills

Multitasking

Communication skills

Customer-focused

Attention to detail

Teamwork

Independent worker

Problem solving

Tools

Microsoft Office

CRM systems

Job description

About the role

KOTHREE GROUP SDN BHD is seeking a Sales Admin to join our team in Butterworth, Penang on a full-time basis. This is a pivotal administrative support role that bridges our sales operations and client relationships. As Sales Admin, you will be the backbone of our sales department, ensuring smooth operations, accurate record-keeping, and exceptional client service. Your organisational skills and attention to detail will directly contribute to the success of our sales team and the satisfaction of our clients.

Key responsibilities

• Managing and maintaining accurate sales records, client databases, and customer information systems
• Processing sales orders, quotations, and invoices in a timely and accurate manner
• Coordinating communication between the sales team, clients, and other departments to ensure seamless transactions
• Scheduling and coordinating sales meetings, appointments, and client presentations
• Preparing sales reports, performance metrics, and documentation for management review
• Handling client inquiries and providing administrative support to resolve issues promptly
• Managing filing systems and maintaining organised records both digitally and physically
• Supporting the sales team with administrative tasks including correspondence and data entry
• Assisting with promotional materials, brochures, and sales collateral preparation
• Liaising with logistics and delivery teams to ensure timely order fulfilment

What we're looking for

• Proven experience in sales administration or client administration roles within a fast-paced environment
• Strong organisational skills with the ability to multitask and prioritise effectively
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM systems
• Excellent written and verbal communication skills in English and Bahasa Malaysia
• Exceptional attention to detail with a commitment to accuracy and quality
• Customer-focused mindset with a professional and courteous demeanour
• Ability to work independently whilst collaborating effectively with team members
• Familiarity with sales processes, order management, and invoicing procedures
• Problem-solving abilities and a proactive approach to identifying opportunities for improvement
• Certification or training in administration or business operations would be advantageous

What we offer

KOTHREE GROUP SDN BHD is committed to providing a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development and career progression within our growing organisation. Our team values collaboration, innovation, and employee wellbeing. We provide a workplace culture that encourages personal growth and recognises the contributions of our staff. Additional benefits include flexible working arrangements where applicable, training and development programmes, and a professional work environment conducive to success.

About us

KOTHREE GROUP SDN BHD is a dynamic organisation committed to delivering exceptional service to our clients. We pride ourselves on maintaining strong client relationships, operational excellence, and a dedicated team that is passionate about achieving results. With a focus on growth and innovation, we are building a company culture where employees feel valued and have the opportunity to make meaningful contributions to our success. Our commitment to quality, integrity, and customer satisfaction drives everything we do.