In-Store Sales & Customer Experience Associate

PT Mitra Adiperkasa Tbk (MAP Fashion1); Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Job summary

PT Mitra Adiperkasa Tbk (MAP Fashion1) in Kuala Lumpur is seeking a customer-focused store associate to greet shoppers, provide product information, and assist with purchases. You will promote items, ensure shelves are stocked, and maintain a clean, organized store environment.

The role includes handling transactions, assisting with inventory, and delivering friendly service to meet store sales targets in a busy retail setting.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide product information and advice to customers.
• Handle customer inquiries and resolve issues or concerns.
• Actively promote and upsell products to meet sales targets.
• Understand the features and benefits of the products sold in the store.
• Assist customers in making informed purchasing decisions.
• Ensure that products are properly displayed and stocked on shelves.
• Maintain the cleanliness and organization of the store.
• Process customer transactions accurately and efficiently.
• Handle cash, credit card, and other payment methods.
• Assist with inventory management, including stock replenishment.

Job description

PT Mitra Adiperkasa Tbk (MAP Fashion1) in Kuala Lumpur is seeking a customer-focused store associate to greet shoppers, provide product information, and assist with purchases. You will promote items, ensure shelves are stocked, and maintain a clean, organized store environment.

The role includes handling transactions, assisting with inventory, and delivering friendly service to meet store sales targets in a busy retail setting.